Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
Generic

PATRICK WILLIAMS

EPSOM,Surrey

Summary

Reliable professional with keen focus on providing exceptional customer service and ensuring passenger safety. Proven ability in navigating routes and managing schedules while maintaining courteous demeanour. Committed to enhancing passenger experiences and contributing positively to service reputation.

Overview

35
35
years of professional experience
7
7
years of post-secondary education

Work history

Private Hire Driver

Self Employed through Addison Lee
London
2024.06 - Current
  • Verify vehicle condition and presentation before each drive.
  • Deliver timely service by identifying optimal routes during rush hours.
  • Maintain vehicle cleanliness to ensure passenger comfort.
  • Help load and unload luggage for easier client travel.
  • Demonstrate professional conduct to boost company image.
  • Assist elderly or disabled passengers with care.
  • Ensure passenger satisfaction with excellent customer service.
  • Employ GPS navigation systems to circumvent traffic for punctual arrivals.

Plumber & Central Heating Engineer

Self-Employed
Epsom, Surrey
2005.04 - 2024.02

Ran my own successful Plumbing and Heating business for 20 years.

  • Ensured customer satisfaction and repeat business by delivering high-quality plumbing services.
  • Designed and installed new Central Heating systems
  • Undertook bathroom remodelling projects to enhance property value.
  • Undertook projects from initial survey, estimating project costs, installation and final invoicing.

Group Sales Manager

Reed Business Information
Sutton, Surrey
1991.04 - 2004.06
  • Responsible for all advertising revenue across the Health & Beauty magazine titles.
  • Worked with Publisher to develop comprehensive sales strategies to improve market share.
  • Managed key accounts for building long-lasting relationships with clients.
  • Established strong rapport with customers, fostering loyalty and repeat business.
  • Managed team of 6 staff, driving performance with motivational strategies to exceed sales targets.
  • Mentored sales staff aiding their professional development.
  • Defined business strategies and roadmaps to drive performance across sales, promotions and marketing departments.
  • Grew revenue annually with targeted sales and marketing strategies.

Education

A-Levels - English, Art, General Studies

Wolverhampton Grammar School
Wolverhampton
1976.09 - 1983.06

Skills

  • Organizational skills
  • Effective communication
  • Self-motivation
  • Attention to detail
  • Professional driving
  • Geographical knowledge
  • Customer service excellence

Affiliations

  • Golf, Cinema, Social Life, Walking

Timeline

Private Hire Driver

Self Employed through Addison Lee
2024.06 - Current

Plumber & Central Heating Engineer

Self-Employed
2005.04 - 2024.02

Group Sales Manager

Reed Business Information
1991.04 - 2004.06

A-Levels - English, Art, General Studies

Wolverhampton Grammar School
1976.09 - 1983.06
PATRICK WILLIAMS