Elvis Otoghile
Wolverhampton
Summary
Over the years, worked in the catering, domestic care industry, hospital, prison, shops, market industry, warehouse, dismantler and scrapheap yard etc. Strongly committed to delivering high quality work and standard. Able to complete all tasks given, and able to use initiative to make decisions about various techniques. Experience in being creative when dealing with the public or working within the public sector. Dedicated to exceeding customer expectations to achieve ongoing relationships for the business or organization. Full knowledge of how to use COSHH records and adhere to health and safety records. Seeking a role in the warehouse, hospital or hospitality, nursing or care homes, prison, trading or selling, store keeping, driving, care or cleaning industry to further skills and experience, and willing to learn and participate in any training provided by the company or organization.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
26
26
years of professional experience
Work History
Private Hire Driver
MC ELVIS
02.2023 - Current
- Enhanced customer satisfaction by providing timely and efficient transportation services.
- Collaborated closely with dispatchers to receive route updates and address any concerns in realtime.
- Resolved conflicts or issues promptly, upholding company reputation for excellent service delivery.
- Communicated professionally with clients through phone calls and text messages, confirming pick-up times and locations.
- Ensured passenger safety with defensive driving techniques and strict adherence to traffic rules.
- Kept accurate records of mileage, expenses, and trip details for reporting purposes.
- Promoted the use of company''s app/website among clients for seamless booking experiences.
- Maintained a clean and comfortable vehicle for passengers, ensuring a pleasant experience.
Support Worker
Florence
11.2022 - Current
- Company Overview: https://www.florence.co.uk/
- Escorted clients to shops, appointments and special events, tailoring service to meet mobility and personal needs of individuals
- Https://www.florence.co.uk/
Health Care Assistant
The Shrewsbury and Telford Hospital NHS Trust
11.2022 - Current
- Actively listened to patients' complaints and feedback, actioning improvements to continuously elevate quality of care
- Reduced patient anxiety by clearly and calmly explaining clinical processes and procedures
- Established friendly rapport with patients to promote positive health and wellbeing
- Documented care plans, hospital actions and patient activities in line with best practices
- Monitored patient progress, identifying and proactively addressing obstacles hindering recovery
- Provided quality personal care, such as dressing and bathing, while maintaining respect and sensitivity
Health Care Assistant
Acton Banks Healthcare
04.2022 - Current
- Actively listened to patients' complaints and feedback, actioning improvements to continuously elevate quality of care
- Documented care plans, hospital actions and patient activities in line with best practices
Health Care Assistant
The Cedar Grange Care Home
12.2020 - 04.2022
- Reduced patient anxiety by clearly and calmly explaining clinical processes and procedures
- Established friendly rapport with patients to promote positive health and wellbeing
- Monitored patient progress, identifying and proactively addressing obstacles hindering recovery
- Promptly reported low stock levels of healthcare equipment and materials
- Maintained and updated digital patient records and medical information
- Monitored patient health, behavioural and physical changes, promptly reporting concerns to ward supervisor
Barber
Bonbelo
08.2019 - 12.2020
- Selected hair colours based on customer preference
- Clipped and sheared hair into cuts, fades and special designs
- Used razors, scissors and clippers to trim and groom hair of clients, following exact instructions
Health Care Assistant
House Rest Home Domiziana
03.2018 - 07.2019
- Actively listened to patients' complaints and feedback, actioning improvements to continuously elevate quality of care
- Reduced patient anxiety by clearly and calmly explaining clinical processes and procedures
- Established friendly rapport with patients to promote positive health and wellbeing
- Monitored patient progress, identifying and proactively addressing obstacles hindering recovery
Warehouse Operative
BRT S.p.A.
02.2017 - 03.2018
- Assisted team members with picking, packing and processing tasks to increase overall warehouse efficiency
- Transported pallets and heavy stock using forklift equipment
- Assessed packages and counted stock to ensure delivery accuracy before unloading and processing
- Picked orders to meet productivity targets
- Understood warehouse product placement, enabling efficient picking and packing services
- Maintained excellent physical fitness levels to safely lift and manoeuvre heavy orders and deliveries
- Proactively assisted teams in heavy lifting and complex problem-solving tasks, improving operational efficiency
Used and New Car Specialised Seller
MCOTOGHILE DE OTOGHILE ELVIS
01.2015 - 02.2017
- Registered and responded to after sales customer service requests and refunds
- Scanned merchandise and verified pricing to honour promotions and sale prices
- Promoted sales and special offers for discounts and merchandise options
- Stayed up-to-date on latest industry trends and styles, conducting research and following trending social media accounts
Prison Guard
Civitavecchia Prisons
02.2013 - 12.2014
- Dealt with prisoner requests and complaints in an honest and efficient manner while following national
- Ensured prisoners stayed within rules and regulations by supervising prisoner movements
- Followed all regulations, procedures and best practices when dealing with inmates
- Successfully maintained the effective supervision and control of [Number]+ prisoners
- Stayed vigilant and aware of surroundings at all times while on duty, ensuring prisoners stayed in compliance with prison regulations
Export Manager
MC ELVIS TRANS ATLANTIC LTD
02.2010 - 02.2013
- Provided day-to-day administrative support to logistics teams, enabling improved office efficiency
- Arranged insurance coverage for goods, promptly and professionalism assisting clients in the event of a claim
- Managed day-to-day export and import bookings of air, road and ocean freight needs, coordinating schedules and documentation to support regulatory requirements
- Drafted reports informing management of logistics delays, statistical data and unit cost analysis
Security Guard
SNCF France
02.2007 - 11.2009
- Triaged problems quickly, providing clear and precise information while working under minimal supervision
- Maintained stamina during long periods of sitting, walking, standing or driving while remaining focused and vigilant
- Completed preventive maintenance to achieve stable surveillance systems
- Alerted police and fire departments during emergencies, administering first aid and CPR until arrival
Car Parts Seller
Uwelu motor parts distributor
01.2002 - 11.2006
- Ensured sales growth by proactively contacting clients regarding the best deals, new products and promotions
- Kept up to date on the latest industry developments through [Timeframe] research and attending networking events
- Generated new leads by attending networking events, calling customers and making connections on LinkedIn
- Kept up to date on product development and changes to efficiently and knowledgeable answer customer queries
- Visited customers to give product presentations and present product functions and usability
- Used outreach techniques, such as cold calling, visiting and emailing to target potential customers
- Collaborated with sales and marketing teams to design effective promotions according to customer demands and market trends
- Kept client updated on the latest news, product releases and hard-to-miss sales opportunities by posting promotions on LinkedIn
- Trained company employees on how to use products purchased from the company
- Used excellent, smart and innovative upselling techniques to increase customer order value and purchases
- Liaised with customers by phone, email and social media
- Developed and managed relationships with existing and prospective clients
- Maintained familiarity with existing and upcoming product lines
- Provided helpful, attentive sales support to generate positive customer feedback
Senior Barber
Taxman Barbers
01.1999 - 01.2002
- Selected hair colours based on customer preference
- Resolved customers concerns with knowledgeable and professional approach
- Clipped and sheared hair into cuts, fades and special designs
- Shaved customers' faces using standard and straight razors or clippers
- Updated appointment calendar and set shift schedules
- Met with customers to discuss individual style options, preferences and special requirements
- Pre-booked appointments to guarantee repeat business
- Ordered barber supplies to maintain complete stock and consistent inventory
- Interviewed clients to inquire about hairstyle and preference, providing suggestions of cuts to complement shape of face
- Sanitised and disinfected workstations, equipment and machinery to maintain salon health and safety standards
- Used razors, scissors and clippers to trim and groom hair of clients, following exact instructions
- Used curlers, hair dryers and hot irons to produce and achieve different hairstyle looks
- Promoted and sold hair products to strengthen hair follicles and achieve desired look, increasing revenue for salon
- Analysed hair and scalp health to evaluate texture, quality and quantity, recommending ideal treatments and products
- Applied gel or wax to keep hair in place and develop style for clients, complementing look
- Utilized chemical solutions and hair dyes to treat and colour hair, enhancing features
- Supervised and trained apprentices and trainees to teach dynamics of cutting, styling and caring for hair, achieving quality results
- Washed and conditioned hair of clients to smoothen, detangled and moisturise hair, maintaining healthy stands and scalp
- Pursued additional training and workshops to improve skills and use new techniques for managing care
Education
Barbering City & Guilds Level 2 Certificate
City of Wolverhampton College
Wolverhampton, WLV07-2023
Bachelor of Business Administration - Business Administration
Auchi Polytechnic Campus 2
Auchi, Nigeria09-1999
High School Diploma -
Asoro Grammar School
Edo State Nigeria11-1996
Skills
- Daily living assistance
- Meal preparation
- Life skills development
- Sustainability practices
- Accessibility Compliance
- Positive Attitude
- Teamwork and Collaboration
- Problem-solving abilities
- Time Management
- Computer Skills
- Attention to Detail
- Self Motivation
- Time management abilities
- Adaptability and Flexibility
- Organizational Skills
- Multitasking Abilities
- Problem-Solving
- Health checks
- Housekeeping management
- Medication administration
- Client behaviour management
- Clean driving record
- Mental health support
- Documentation expertise
- Finance management
- Case management
- Computer backup management
- Software fault diagnosing
- Anti-virus software installation
- Mobile device troubleshooting
- Data recovery strategies
- Computer science
- Zendesk
- Application installation
- Software update installation
- ICT training management
- Virtual ICT support
- Defensive Driving
- Vehicle Maintenance
- Clean Driving Record
- Punctuality
- Customer service focus
Languages
English
Italian
French
Timeline
Private Hire Driver
MC ELVIS
02.2023 - Current
Support Worker
Florence
11.2022 - Current
Health Care Assistant
The Shrewsbury and Telford Hospital NHS Trust
11.2022 - Current
Health Care Assistant
Acton Banks Healthcare
04.2022 - Current
Health Care Assistant
The Cedar Grange Care Home
12.2020 - 04.2022
Barber
Bonbelo
08.2019 - 12.2020
Health Care Assistant
House Rest Home Domiziana
03.2018 - 07.2019
Warehouse Operative
BRT S.p.A.
02.2017 - 03.2018
Used and New Car Specialised Seller
MCOTOGHILE DE OTOGHILE ELVIS
01.2015 - 02.2017
Prison Guard
Civitavecchia Prisons
02.2013 - 12.2014
Export Manager
MC ELVIS TRANS ATLANTIC LTD
02.2010 - 02.2013
Security Guard
SNCF France
02.2007 - 11.2009
Car Parts Seller
Uwelu motor parts distributor
01.2002 - 11.2006
Senior Barber
Taxman Barbers
01.1999 - 01.2002
Barbering City & Guilds Level 2 Certificate
City of Wolverhampton College
Bachelor of Business Administration - Business Administration
Auchi Polytechnic Campus 2
High School Diploma -
Asoro Grammar School
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