Summary
Overview
Work history
Education
Skills
References
Timeline
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Patrick Walsh

Liverpool,Merseyside

Summary

Current Deputy manager with overall 6 years of experience in homelessness services, providing support to vulnerable people during critical times. Demonstrated ability to deliver empathetic support and effective solutions to complex challenges. Proven track record of enhancing service delivery and improving service user outcomes.

Overview

5
5
years of professional experience
9
9
years of post-secondary education

Work history

Deputy manager

The Whitechapel Centre
Liverpool, Merseyside
05.2024 - Current
  • Currently managing a service in which 52 residents live within and ensuring that they live in a safe environment, that meets their living needs
  • Managing staff within the service and also assisting with managing staff in other services within the company as needed.

Support worker

The Whitechapel Centre
Liverpool, Merseyside
09.2022 - 05.2024
  • Working with service users over the age of 18 to support them while staying in temporary accommodation, many with complex needs such as substance misuse, mental health and offending behaviors
  • Ensured they had individualized care plans that met their needs and would direct and work alongside other services such as mental health, housing and health.

Support worker

Excel Housing Solutions
Liverpool, Merseyside
08.2021 - 09.2022
  • Provided housing options and tailored support to individuals with complex needs, including those with histories of tenancy breakdown.
  • Supported clients facing challenges such as substance misuse, mental health issues, offending behaviour, and limited life skills.

Bank Worker

Northwest Property Custodians
Liverpool, Merseyside
10.2020 - 08.2021

Education

GCSEs -

West Derby High School
Liverpool
09.2011 - 07.2016

A-Levels - BTEC Level 3 extended diploma in Health and Social Care

Liverpool Life Sciences UTC
Liverpool
09.2016 - 03.2019

Liverpool John Moore's University
Liverpool
09.2019 - 06.2021

Skills

  • Effective delegating
  • Leadership in diverse environments
  • Staff recruitment
  • Mental health supportive care
  • Risk assessment execution
  • Social work principles understanding
  • Trauma-informed care

References

References available upon request.

Timeline

Deputy manager

The Whitechapel Centre
05.2024 - Current

Support worker

The Whitechapel Centre
09.2022 - 05.2024

Support worker

Excel Housing Solutions
08.2021 - 09.2022

Bank Worker

Northwest Property Custodians
10.2020 - 08.2021

Liverpool John Moore's University
09.2019 - 06.2021

A-Levels - BTEC Level 3 extended diploma in Health and Social Care

Liverpool Life Sciences UTC
09.2016 - 03.2019

GCSEs -

West Derby High School
09.2011 - 07.2016
Patrick Walsh