Patrick Ofenmu
Dundee,Dundee
Summary
Dedicated Door Supervisor with strengths in venue security and crowd management. Ensures compliance with licensing regulations to maintain a safe environment for patrons. Delivers exceptional customer service while effectively managing access control and incident reporting.
Overview
1
1
Certification
Work History
Door Supervisor
Quantum Security
Dundee, United Kingdom
09.2025 - Current
- Controlled venue access by verifying IDs and tickets, ensuring compliance with age restrictions to promote a safe experience.
- Maintained a safe environment for customers and staff through vigilant monitoring, promptly addressing potential risks.
- Managed queues and crowd flow to avoid overcrowding and safety risks.
- Responded quickly to incidents, emergencies, and customer welfare issues.
- Completed accurate incident reports and liaised with management and police as needed.
- Provided excellent customer service while enforcing venue and licensing rules, fostering positive customer interactions.
- Built excellent client and employee relationships by staying polite, helpful and attentive throughout service.
- Monitored entry and exit points, managing access for authorised personnel and visitors to maintain security.
- Greeted guests in a warm and friendly manner as they entered and exited the building.
- Maintained maximum security by quickly reporting safety breaches to senior management or local authorities.
- Patrolled and checked facilities after business closure and assisted people with leaving buildings through designated exits.
- Verified identification for authorised personnel and visitors to property.
- Walked property during busy periods to observe activities and protect assets.
- Checked doors, windows and gates for signs of unauthorised entry.
- Maintained detailed incident reports, documenting occurrences for legal and administrative purposes.
Education
Master of Science - Entrepreneurship, Innovation and International Business
University of Dundee
Dundee2026
Bachelor of Science - Mechanical Engineering
University of Port Harcourt
Port Harcourt, Nigeria2016
Higher National Diploma - Mechanical Engineering Technology
Auchi Federal Polytechnic
Edo State, Nigeria2009
Skills
- Customer service
- Risk assessment
- Incident reporting
- Venue security
- Access control
- Team collaboration
- Conflict resolution
- Security Industry Authority (SIA) licensed
- First aid and CPR
- Radio communication
- Retail Security
- Situational awareness
- Report-writing
- Emergency management
- Crowd control
- Patrol adeptness
- Decision making under pressure
- Screening and searching
- Point-of-entry screening
- Restraint and escorting techniques
- Bag search proficiency
Languages
English
Proficient
C2
Certification
- SIA Licence
Hobbies and interests
- Reading
- Team sport
- Fitness training
Timeline
Door Supervisor
Quantum Security
09.2025 - Current
Master of Science - Entrepreneurship, Innovation and International Business
University of Dundee
Bachelor of Science - Mechanical Engineering
University of Port Harcourt
Higher National Diploma - Mechanical Engineering Technology
Auchi Federal Polytechnic