Experienced in managing administrative tasks and coordinating office activities. Demonstrated ability to streamline processes and improve overall efficiency. Proven track record of supporting teams and enhancing operational workflows.
Overview
7
7
years of professional experience
Work History
Administrative Officer
Kingsbridge Healthcare
Belfast
04.2026 - Current
Maintained accurate and confidential patient records in line with organisational procedures.
Coordinated patient bookings and appointments to deliver efficient and professional service.
Guided patients in identifying and accessing suitable consultants and services.
Addressed patient queries, delivering clear information and support.
Admin officer
Civil Service
Belfast
08.2024 - 01.2026
Delivered clear customer advice and effectively resolved complex queries.
Streamlined workflows and enhanced customer service using data-driven analysis.
Collaborated across departments and maintained accurate records.
Evaluated financial information to ensure fair, consistent decision-making.
Media Buyer
Click Crew Media
Amsterdam/Remote
01.2020 - 07.2024
Managed monthly advertising budgets of £80k–£100k across multiple countries, achieving targeted ROI and enhancing campaign performance.
Built, optimised and monitored campaigns, implementing data-driven adjustments to exceed performance objectives.
Analysed live campaign data and applied a performance-driven approach to maximise results.
Conducted A/B testing and market research to enhance ad performance and uncover growth opportunities.
Education
Bachelor of Science - International Sport Management and Business
University of Amsterdam
Amsterdam
01-2024
Internships
Timeline
Administrative Officer
Kingsbridge Healthcare
04.2026 - Current
Admin officer
Civil Service
08.2024 - 01.2026
Media Buyer
Click Crew Media
01.2020 - 07.2024
Bachelor of Science - International Sport Management and Business
Administrative Officer at Yamaan Foundation for Health and Social DevelopmentAdministrative Officer at Yamaan Foundation for Health and Social Development