PATRICK JOHNSTONE
Fulham,London
Summary
Highly motivated Operations Professional with First-Class BSc (Hons) in Business Management, PRINCE2 Project Management certification, and CMI Level 5 in Leadership and Management. Delivered results through effective coordination of workloads, management of competing priorities, and analysis of complex information within structured frameworks. Focused on leveraging strong organisational and stakeholder management skills to enhance operational efficiency and support project success.
Overview
11
11
years of professional experience
Work History
Warehouse Manager / Operative
Black Heart Equestrian
Sheffield
01.2025 - Current
- Coordinated daily warehouse operations including goods-in, stock management, order fulfilment and dispatching over 100 orders per day
- Supported team supervision, workload planning and operational performance
- Maintained inventory accuracy and compliance with health and safety procedures within a busy warehouse environment
- Contributed to efficient day to day logistics and warehouse operations
Executive Officer
The Home Office
Sheffield
01.2024 - 10.2024
- Assessed complex case information and produced 100’s of evidence-based decisions
- Analysed 1000’s of documentation while maintaining high levels of accuracy and attention to detail
- Managed competing caseloads and consistently worked to strict deadlines
- Operated within a highly regulated environment requiring accountability and sound judgement
- Hybrid Remote
Bid Manager
UX24/7
London
01.2022 - 05.2023
- Coordinated the preparation and submission of 100s of bids and proposals with a combined value exceeding £2 million to strict deadlines with stakeholder input
- Supported commercial opportunities from £20,000 to £200,000, driving structured proposal management to enhance win rates
- Managed multiple projects simultaneously, ensuring high document quality and adherence to deadlines
- Collaborated remotely on project tasks, contributing to team objectives and timely project delivery
Sales Administrator
Credentially
Sheffield
02.2021 - 12.2021
- Managed payroll operations using Xero, processing payments for external partners and ensuring timely and accurate financial transactions
- Supported business development by collecting, organising and maintaining lead data for 100’s of potential doctor clients, contributing to a more efficient sales pipeline
- Remote
Founder & Owner
Deluxe Clean
Doncaster
01.2015 - 01.2018
- Founded and operated small domestic cleaning business, designed marketing materials and executed local campaign online and in person generating over 1000 interactions
- Cultivated client relationships, ensuring consistent service delivery and client satisfaction
Education
BSc (Hons) - Business Management
Birmingham City University
01-2020
Skills
- Logistics Management
- Operations Management
- Project Coordination
- Project Support
- Planning
- Scheduling
- Workflow Coordination
- Process Improvement
- Compliance
- Policy Adherence
- Stakeholder Management
- Team Leadership
- Supervision
- Decision Making
- Problem Solving
Custom
- BSc (Hons) Business Management, First Class, Birmingham City University, 2020-01-01
- PRINCE2 Project Management
- CMI Level 5 Leadership & Management
Timeline
Warehouse Manager / Operative
Black Heart Equestrian
01.2025 - Current
Executive Officer
The Home Office
01.2024 - 10.2024
Bid Manager
UX24/7
01.2022 - 05.2023
Sales Administrator
Credentially
02.2021 - 12.2021
Founder & Owner
Deluxe Clean
01.2015 - 01.2018
BSc (Hons) - Business Management
Birmingham City University