ANANTHU ASHOKAN
Internal Process Associate
Luton
Summary
Warehouse operations professional at Lidl UK RDC specializing in internal administrative processes and shift coordination. Expertise in allocation planning, workflow optimization, multi-department coordination, and dispatch control using SAP, WPS, CCD, and MDE allocation systems. Proven ability to manage high-volume operations, resolve escalations, and support management decision-making. Seeking Warehouse Shift Manager or Administrator roles in fast-paced distribution centres.
Overview
4
4
years of professional experience
7
7
Certifications
Work History
Warehouse Operative / Internal Process Administrator
Lidl RDC Luton
04.2025 - Current
- Create and manage daily allocation plans using MDE modules for 100+ operatives, coordinate end-to-end warehouse workflows (goods-in, storage, picking, dispatch, transport), process pick lists and dispatch documentation with 99.5% accuracy, and support shift managers with real-time data, attendance monitoring and resource allocation.
- Generate CCD-based performance reports and dashboards, handle escalations and exception management, conduct structured shift handovers, maintain SAP and WPS stock reconciliation for inbound/outbound flows, and provide administrative support including data entry, compliance checks and KPI tracking.
Logistics & Operations Specialist
Amazon
06.2023 - 02.2025
- Delivered 99.8% operational accuracy in package sorting and dispatch across multi-category product lines while collaborating with cross-functional teams to maintain on-time delivery performance.
- Implemented RF scanning technology workflows enhancing throughput efficiency by 25%, and monitored inventory systems and safety protocols to ensure compliance with operational standards.
Business Support Administrator
Extra Mark Education
01.2022 - 03.2022
- Provided administrative and financial analysis support to senior management for strategic decisions while managing client relationships through Salesforce CRM to improve service delivery and retention.
- Coordinated marketing campaigns and promotional activities exceeding revenue targets, and streamlined business processes to enhance operational efficiency and reduce administrative overhead.
Education
Certificate of Higher Education - Computer Applications
IT Kerala
Master of Science - International Business Management (Advanced Research)
University of Hertfordshire
03.2026
Master of Business Administration - Marketing & Human Resources
East Point College of Higher Education
01.2021
Bachelor of Science - Zoology
Sree Narayana College
01.2019
Skills
Stock control and coordination
Workload forecasting
Briefing documentation
demand forecasting
Crisis resolution and analytical thinking
Staffing strategy
process optimization
Logistics management
Compliance management
inventory control and system management
Performance assessment
interdepartmental process oversight
Systems architecture
SAP software services
Stock control system
Management dashboard system
MDE planning and allocation
Supply chain optimization
Radio frequency scanning
Proficient in Microsoft Suite Excel, Word, and PowerPoint skills Data interpretation and reporting Visual presentation creation
Salesforce admin
Analytics reporting
Certification
Learning Data Visualization
Accomplishments
- Academic Excellence: Ranked Top 10% in Business Research Methods (BRM) at University of Hertfordshire (Semester A), demonstrating exceptional research and analytical capabilities
- Operational Leadership: Maintained 99.5% accuracy in allocation planning and dispatch documentation at Lidl RDC, creating allocation workflows that coordinate 100+ operatives across multiple departments with zero critical errors
- Multi-Department Coordination: Successfully manage workflows across goods-in, storage, picking, dispatch, and transport teams, helping all departments meet productivity targets through effective resource allocation and escalation management
- Process Excellence: Implemented RF scanning technology at Amazon, increasing warehouse efficiency by 25% and establishing new operational benchmarks for accuracy and throughput
Timeline
Warehouse Operative / Internal Process Administrator
Lidl RDC Luton
04.2025 - Current
Logistics & Operations Specialist
Amazon
06.2023 - 02.2025
Business Support Administrator
Extra Mark Education
01.2022 - 03.2022
Certificate of Higher Education - Computer Applications
IT Kerala
Master of Science - International Business Management (Advanced Research)
University of Hertfordshire
Master of Business Administration - Marketing & Human Resources
East Point College of Higher Education
Bachelor of Science - Zoology
Sree Narayana College