Summary
Overview
Work history
Education
Skills
Volunteer Experience
Timeline
Generic

Patrick Hanley

Thames Ditton,Surrey

Summary

A detail-oriented professional with advanced IT skills, including data input and Microsoft Word proficiency, complemented by intermediate Power BI capabilities. Demonstrates strong time management and team working abilities, alongside a keen attention to detail. Aspires to leverage business administration expertise and data analysis skills to drive organisational success.

Overview

7
7
years of professional experience
9
9
years of post-secondary education

Work history

Codelco Copper Chile
London
07.2015
  • Company Overview: The largest copper producing company in the world: extraction, refining and formation, selling and distribution of copper and copper-based products to buyers around the globe.
  • Created document summarising the complete process of copper production, from extraction and refining all the way through to the selling of the final product.
  • Drafted a research document specifically for the trade aspect of copper.
  • Business administration and support.
  • Working within a large corporate team.

Project Support Officer

Animal and Plant Health Agency
Weybridge
10.2021 - 08.2025
  • Responsible for data entry in the APHA department. Ensuring all data entry is error free and all data entry related paperwork is processed without delays or errors.
  • Producing datasets containing information related to disease and pathogen literature, and creating suitable graphical visualisations to demonstrate what the results are showing. The dataset are used by colleagues to produce scheduled reports.
  • Tracking data inputs received by the workgroup ensuring that no errors occur with the data analysis during the reporting writing phase.
  • Creating and helping to maintain two SharePoint Online sites for colleagues within the workgroup. These sites act as a database for the workgroup as well as where work-related advice can be found.
  • Monitoring departmental issues, both technical and human-based, that colleagues in the department encounter in their work.
  • Writing minutes for regular workgroup meetings. In addition, providing recordings for meetings where minutes are not required, but the contents discussed may be needed for future reference.
  • Responsible for general upkeep of IT processes used by the workgroup on ongoing projects. This responsibility also includes distributing forms, paperwork, and formal documentation to the intended recipients towards a particular timeline.

Events Assistant

Kew Gardens
London
08.2020 - 07.2021
  • Greeting customers and checking tickets.
  • Establishing a rapport with the customers and answering any queries or questions they might have concerning events and locations within the gardens.
  • Controlling large crowds on busy days going into the glass houses.
  • Keeping track of numbers and relaying it to the overall team to make sure maximum capacities are adhered to at all times.
  • Promoting certain areas of the gardens that may be overlooked by many customers and guests to Kew Gardens, thereby promoting several of Kew’s areas.
  • Relaying to the management any customer problems that cannot be solved there and then by either myself or another colleague that I would be with on location in the gardens.

Data Entry Assistant- Short Term Contract

Royal Holloway University
Egham
10.2019 - 12.2019
  • Organising registers sent to the admin department from the 6 faculties in the university.
  • Inputting data based on attendance for each student listed on the register. Each register is then updated on the spreadsheet for the week the register was taken and what course it corresponds to.
  • Inputting manually added names onto the spreadsheet, making a note of students not on the register.
  • Keeping track of any queries that might arise from looking over the registers and liaising with other members of the attendance department to see if they can provide any insight.
  • Sorting out registers based on which school and department they belong in and storing them in the appropriate way.
  • Scanning each register onto the computer in order to provide copies for Home Office reasons and then confidentially wasting said registers once they are completed.

Part Time Restaurant Staff

McLaren Woking
03.2019 - 10.2019
  • Customer service oriented, working within the cafeteria section.
  • Multi-tasking in a fast-paced environment.
  • Being available to customers in a busy work environment.
  • Maintaining hygiene and cleanliness standards.
  • Organising kitchens and dining areas and making sure everything is correctly placed.
  • Assisting colleagues to restock and organise food and drink items.
  • Personnel Selection

Junior Data Analyst

Navblue Airbus
Hersham
07.2019 - 09.2019
  • Reviewing data reports from Aviation Authorities from a variety of countries.
  • Assessing where the reports need to be allocated to within the department.
  • Keeping track of the reports on the database and reporting missing reports.
  • Cancelling reports that have been cancelled by reports released subsequently.
  • Adhering to the correct procedures in conducting enquiries to Aviation Authorities regarding reports.

Event staff

Sandown Racecourse
Esher
01.2019 - 07.2019
  • Customer service provision in bar and restaurant areas.
  • Multi-tasking in fast paced environment.
  • Working as part of a team.
  • Maintaining an effective customer rapport with customers.
  • Upholding hygiene and cleanliness standards within both the dining areas and kitchens.
  • Helping the other staff members clean-up and sanitise the kitchen area after service.

Electoral Canvasser

Elmbridge Borough Council
Surrey
10.2018 - 11.2018
  • Working independently to set protocols within statutory guidance.
  • Customer interaction including explaining processes.
  • Responding to queries.
  • Detailed and accurate record keeping.
  • Representing the Council to the public.

Education

Level 3 Data Citizen - Civil Service

Cambridge Spark
11.2023 - 03.2025

MA - Data, Culture and Society

University of Westminster
09.2020 - 08.2021

BSc 2:1 - Population and Geography

University of Southampton
01.2015 - 01.2018

3 A’ levels - Business Studies (B), Geography (C), Religious Studies (C)

St George’s College
01.2011 - 01.2015

Skills

  • IT related Skills:
  • Data input (advanced)
  • Microsoft Word skills (advanced)
  • Efficient typing (advanced)
  • Power BI skills (intermediate)
  • Chart and graph design (intermediate)
  • General Work Skills:
  • Time management
  • Data analysis
  • Business Administration
  • Team working
  • Attention to detail

Volunteer Experience

Oxfam, Volunteer Store Assistant, Esher, 2017-07, 2019-06, Customer service., Sales and processing payment., Receiving, assessing and pricing stock., Working as part of a team., Organising the shop floor to make the shop more presentable to customers., Keeping both the shop floor and storage room tidy for both the customers and fellow volunteers.

Timeline

Level 3 Data Citizen - Civil Service

Cambridge Spark
11.2023 - 03.2025

Project Support Officer

Animal and Plant Health Agency
10.2021 - 08.2025

MA - Data, Culture and Society

University of Westminster
09.2020 - 08.2021

Events Assistant

Kew Gardens
08.2020 - 07.2021

Data Entry Assistant- Short Term Contract

Royal Holloway University
10.2019 - 12.2019

Junior Data Analyst

Navblue Airbus
07.2019 - 09.2019

Part Time Restaurant Staff

McLaren Woking
03.2019 - 10.2019

Event staff

Sandown Racecourse
01.2019 - 07.2019

Electoral Canvasser

Elmbridge Borough Council
10.2018 - 11.2018

Codelco Copper Chile
07.2015

BSc 2:1 - Population and Geography

University of Southampton
01.2015 - 01.2018

3 A’ levels - Business Studies (B), Geography (C), Religious Studies (C)

St George’s College
01.2011 - 01.2015

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Patrick Hanley