Patrick Adefowora

• Founded and operated a successful custom tailoring business, serving over 3000 clients and achieving consistent year-over-year growth
• Managed all aspects of business operations, including client relations, marketing, financial management, and product delivery
• Introduced secure payment gateways and implemented inventory management software.

Achievements:
- Grew client base by 12% within the first year.
- Increased profits by 25% after implementing online services.

• Managed over 450 portfolios of high-value clients, ensuring their financial needs were met through tailored solutions, leading to a 99% increase in client satisfaction.
• Collaborated closely with IT and finance departments to ensure the secure handling of transactions and compliance with industry regulations on responsible lending.
• Conducted risk assessments to identify potential client affordability vulnerabilities and implemented mitigation strategies.
• Provided in-depth reports and analysis on client accounts, ensuring transparency and enhancing trust between clients and the organization.

Achievements:
- Increased client retention by 99.8% through strong relationship management.
- Successfully implemented a secured loan repayment plan, reducing transaction errors.

• Advised clients on custom tailoring services, analyzing their preferences and needs to deliver high-quality, personalized clothing solutions.
• Handled complex orders, ensuring timely delivery while maintaining strict attention to detail and quality control.
• Trained junior staff in customer service best practices and inventory management.

Achievements:
- Spearheaded an initiative to digitize client records.
- Improved customer retention by 96%, and a track record of exceeding sales KPIs.