Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Pasan Bawantha Amadoru

London,United Kingdom

Summary

4 year experienced Airport Service Agent in the Airline industry, highly skilled in customer service, problem-solving, and conflict resolution. I have been praised for my excellent communication and multitasking abilities as well as my ability to remain calm under pressure. I strive to provide exceptional service and take pride in leaving customers with a positive experience.

Overview

5
5
years of professional experience
6
6
years of post-secondary education
1
1
Certification

Work History

Admin Supervisor

Budgens
London, United Kingdom
02.2023 - Current
  • Received and checked financial statements and reconciled related accounts.
  • Prepared bank deposits, checking and correcting any errors.
  • Verified figures with cross-checking of different accounts and documentation.
  • Reviewed customer invoices for accuracy and posted information to general ledger.


Airport service agent (Pax)

SriLankan Airlines
Bandaranaike International Airport , Sri Lanka
10.2019 - 01.2023
  • Experienced in ground handling functions at BIA for both SriLankan Airlines and other airlines such as Emirates, Singapore Airlines, Cathey Pacific, Etihad, Qatar Airways and Turkish Airlines.


Education

Master of Science - Computer and Technology

Northumbria University
London
01.2023 - 06.2024

Bachelor of Science - Information Technology

Sri Lanka Institute of Information Technology
Sri Lanka
09.2014 - 08.2019

Certificate of Higher Education - Airport Passenger Handling

SriLankan Aviation College
Sri Lanka

Skills

  • Customer Service
  • Baggage processing
  • Wheelchair and buggy handling
  • Boarding assistance
  • Airport safety procedures
  • Check-in procedures
  • Account reconciliation
  • Invoicing and billing
  • Punctuality
  • Team work


Certification

Dangerous Good Regulation - CAT 9

References

Mr. Priyantha Abeysekara.                                                   

Airport Service Manager ,                                                   

SriLankan Arilines Ltd                                                           

priyantha.abeysekara@srilankan.com                                

+94 714089774       

                                                            

Mr. Ripon Shaha

Store Manager,

Budgens of East Finchley 

ef@garnash.co.uk

+44 7772185191


Timeline

Admin Supervisor

Budgens
02.2023 - Current

Master of Science - Computer and Technology

Northumbria University
01.2023 - 06.2024

Airport service agent (Pax)

SriLankan Airlines
10.2019 - 01.2023

Bachelor of Science - Information Technology

Sri Lanka Institute of Information Technology
09.2014 - 08.2019

Certificate of Higher Education - Airport Passenger Handling

SriLankan Aviation College

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Pasan Bawantha Amadoru