Parveen Kumar
Liverpool
Summary
Knowledgeable about retail operations with strong focus on customer service and team leadership. Ambitious and proactive, with proven ability to lead teams and manage resources effectively. Skilled in inventory management, sales strategies, and conflict resolution. Demonstrates excellent communication and problem-solving skills, ensuring smooth operations and customer satisfaction.
Overview
2
2
years of professional experience
Work history
Store manager
Highlane Superstore
Stockport
2025.06 - 2026.04
- Engaged customers to enhance in-store experience and provide outstanding customer service.
- Supervised junior staff activities and kept shop operational.
- Built rapport with new and existing customers to boost client retention.
- Totalled bills using maths skills and maintained accurate till count.
- Organised displays to promote inventory and encourage customer purchases.
- Documented stock count and operations to track usage and procurement.
- Maintained impeccably high standards store presentation and hygiene through cleaning.
- Operated cash registers with accuracy and processed cash and card transactions.
- Shelved and merchandised new products in visually appealing, organised displays to engage customers.
Store assistant
Morrisons
Liverpool
2024.06 - 2025.06
- Enhanced customer satisfaction with excellent communication skills.
- Handled stock lifting, replenishment, and backroom organisation
- Supported warehouse-style operations including stock movement and storage
- Used scanning systems for inventory control and stock accuracy
- Assisted with loading and unloading deliveries
- Maintained high standards of cleanliness and product display
- Worked collaboratively with team members to meet daily targets
Store assistant
Nisa Local (Co-op)
Liverpool
2024.06 - 2024.12
- Supported stock handling and small-scale warehouse duties
- Ensured accurate pricing and product placement
- Maintained clean and organised stockroom areas
- Enhanced customer experience by providing efficient service at tills
- Improved product availability by effectively restocking shelves.
Education
MSc - International Business Management
Wrexham University
UK 09/2024 - 02/2026
Pre-Masters - International Business Management
Wrexham University
UK 06/2024 - 08/2024
Diploma of School Education - Education
J.G College
India 08/2018 - 09/2020
Bachelor of Arts - Arts
Chaudhary Devi Lal University
India 04/2015 - 06/2018
Senior Secondary Certificate - Arts
HBSE Board
Haryana, India 04/2014 - 03/2015
Secondary School Certificate -
HBSE Board
Haryana, India 04/2012 - 03/2013
Skills
- Picking, packing, and order processing
- Stock control and inventory management
- Manual handling and heavy lifting
- Goods receiving and dispatch operations
- Health and safety regulations
- Teamwork and communication skills
- Time management and reliability
- Crisis management capabilities
- Staff mentoring
Affiliations
- Reading historical books, singing, exploring new places and playing sports specially cricket.
Timeline
Store manager
Highlane Superstore
2025.06 - 2026.04
Store assistant
Nisa Local (Co-op)
2024.06 - 2024.12
Store assistant
Morrisons
2024.06 - 2025.06
MSc - International Business Management
Wrexham University
09/2024 - 02/2026
Pre-Masters - International Business Management
Wrexham University
06/2024 - 08/2024
Diploma of School Education - Education
J.G College
08/2018 - 09/2020
Bachelor of Arts - Arts
Chaudhary Devi Lal University
04/2015 - 06/2018
Senior Secondary Certificate - Arts
HBSE Board
04/2014 - 03/2015
Secondary School Certificate -
HBSE Board
04/2012 - 03/2013