Summary
Overview
Work history
Education
Skills
Languages
Affiliations
Certification
References
Timeline
Generic
Haris Nadeem

Haris Nadeem

Handsworth,Birmingham

Summary

My primary objective is to consistently surpass sales targets set by the company, demonstrating my ability to drive revenue growth and contribute to the organization's success, Building Strong Client Relationships, Expanding Market Reach and Prospecting, Continuous Learning and Skill Development, Maintaining High Levels of Integrity and Professionalism. By setting and pursuing these objectives, I aim to not only achieve success in my role as a salesperson but also make meaningful contributions to the growth and prosperity of the organization.

Dedicated and results-driven professional with a diverse background in customer service, sales, and administrative support. Possessing excellent communication skills and a strong attention to detail, I thrive in fast-paced environments where I can contribute my organizational abilities and problem-solving skills to drive success. With a Bachelor's degree in Commerce and a proven track record of exceeding performance targets, I am adept at building positive relationships with clients and colleagues alike. I am highly adaptable, able to quickly learn new systems and processes, and committed to continuous improvement. Seeking opportunities to leverage my skills and experience to make meaningful contributions in a dynamic workplace environment. Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success. Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.

Overview

10
10
years of professional experience
2
2
years of post-secondary education
1
1
Certification

Work history

Store Manager

Maximomoto UK
West Bromwich, Sandwell
06.2020 - 06.2024
  • Completed opening and closing procedures each day.
  • Assisted in recruiting, hiring and onboarding store staff.
  • Provided excellent customer care through prompt complaint resolution and quality of service.
  • Analysed daily and weekly sales results and maintained ongoing, productive dialogue with area manager and peers on sales performance.
  • Stocked and restocked inventory upon delivery receipt, maintaining accurate supply records.
  • Challenged and inspired team members to achieve business results.
  • Led regular staff performance reviews to provide guidance and support for individual development.
  • Set SMART goals for store team, developing staff abilities and increasing sales performance.
  • Checked invoices from suppliers against physical stock records to identify discrepancies.
  • Monitored stock levels and wrote timely order supply requests to replenish merchandise.
  • Maximised profitability through efficient budgeting and identified opportunities for growth.
  • Exceeded sales targets consistently by assisting customers in selecting and purchasing merchandise.
  • Maintained strong partnership with Operations Manager to keep alignment and timely communication.
  • Kept awareness of competitor activity and developed ideas to promote store.
  • Solicited customer feedback to understand customer needs and constantly improve product offerings.
  • Maintained detailed and current records of inventory, personnel activities and business finances.
  • Built brand loyalty by promoting company loyalty schemes, hosting events and engaging with repeat customers.
  • Monitored competitor activities, responding creatively to maintain relevancy and competitive edge.
  • Researched and applied proven marketing techniques to drive sales.
  • Created seasonal sales plans with varying stock and promotional strategies.
  • Formulated marketing and advertising strategies for continuous business growth.

Cashier

BestWay Wholesale Cash & Carry UK
Bolton
10.2019 - 05.2020
  • Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
  • Completed opening and closing procedures each day.
  • Greeted customers entering store and responded promptly to customer needs.
  • Counted change correctly and issued customer receipts.
  • Processed sales, exchange and refund transactions efficiently to reduce customer waiting times.
  • Delivered outstanding customer care with proactive sales and listening skills.
  • Resolved customer complaints and answered queries about store products.
  • Checked notes carefully to spot counterfeit currency.
  • Scanned products quickly, memorising codes and prices for unmarked products.
  • Helped customers make product and service selections among range of options.
  • Educated customers on promotions, offers and special events to enhance product sales.

Customer Care Representative

Cobija Industries Sialkot Pakistan
03.2014 - 08.2019
  • Obtained feedback from customers to improve service experience.
  • Maintained excellent client satisfaction by providing in-depth support.
  • Resolved customer complaints following guidelines and referred complex inquiries to team leaders.
  • Offered prompt solutions to maintain customer satisfaction.
  • Recorded and processed customer data accurately.
  • Handled in-person, email and mailed correspondence.
  • Listened actively to offer accurate information and best solution to their needs.
  • Advised customers on availability, pricing and location of products.
  • Followed scripts when answering common customer questions.
  • Implemented customer follow up to uphold service standards.

Education

Intermediate of Commerce (I.Com) -

Punjab Group of College and university

Bachelor of Commerce (B.Com) -

Punjab Group of College and university
05.2008 - 04.2010

Skills

  • Having strong sales skills involves persuasiveness, product knowledge, and the ability to identify and fulfill customer needs
  • Understanding digital marketing, and other online sales roles
  • Good command in word processing software such as Microsoft Word, Google Docs
  • Understanding spreadsheet software such as Microsoft Excel, Google Sheets
  • Understanding seller accounts such as Amazon, Ebay, Onbuy etc
  • Inventory Management
  • Order Picking and Packing
  • Customer Service
  • Team Leadership
  • Payment Processing
  • Inventory control
  • Inventory management
  • Just In Time stock control
  • Customer satisfaction
  • Outstanding communication skills
  • Promotional campaigns
  • Customer experience
  • Sales training
  • Store Management
  • Retail sales
  • Retail inventory management
  • Brand positioning
  • Brand building

Languages

English
Fluent
Urdu
Native
Punjabi
Fluent

Affiliations

  • Travelling
  • Gardening
  • Watching Movies

Certification

SIA Licence

Full UK Driving Licence

References

References available upon request.

Timeline

Store Manager

Maximomoto UK
06.2020 - 06.2024

Cashier

BestWay Wholesale Cash & Carry UK
10.2019 - 05.2020

Customer Care Representative

Cobija Industries Sialkot Pakistan
03.2014 - 08.2019

Bachelor of Commerce (B.Com) -

Punjab Group of College and university
05.2008 - 04.2010

Intermediate of Commerce (I.Com) -

Punjab Group of College and university
Haris Nadeem