Open to work
Paola Minotti
Bath
Work preference
Summary
I am a multilingual female with Italian being my first language. I have been working as a teaching assistant for 12 years and I am currently working as an Accommodation and Welfare manager at Bath Academy. I am patient, empathetic, compassionate, reflective & creative. I am hardworking and reliable and have good communication skills including active listening due to my work in education, the performing arts and roles requiring a customer care focus. I have a good knowledge of administration & attention to detail. I am IT literate and able to work with accuracy and to consistently high standards. Having run my own business, I am a self-starter, able to initiate and equally, enjoy working with colleagues and have a good sense of humor. I am looking for a new and exciting role working in either something related to customer service or supporting people in some way ideally a full-time role.
Overview
16
16
years of professional experience
10
10
years of post-secondary education
1
1
Certification
Work history
Accommodation and Welfare Manager
Bath Academy
2024.04 - 2025.11
- Place students into suitable accommodation and confirming such placements to students, agents and homestay providers
- Ensuring that students' arrival and staying runs smoothly, resolve student queries and complaints efficiently and effectively
- Handle accommodation extensions and payment transactions
- Take part in the 24-hour emergency telephone rota and front desk rota dealing with and resolve a high volume of queries efficiently
- Relate to and build rapport with international student
- Ability to use initiative and make decisions when required.
- Key Skills: strong communication, leadership, problem-solving, organizational and emotional intelligence skills.
Teaching Assistant
Weston all Saints Primary School
Bath
2009.09 - 2024.04
- All across the primary school age range targeting specific needs to raise levels of attainment
- Worked one-to-one and in groups and supported children with learning
- Disabilities such as autism, global delay and children with English as additional language.
- Key Skills: Flexible and responsive, follow direction from classroom teacher, sensitive to individual needs
Self Employed Italian Tutor
Bath
2009.09 - 2022.03
- Delivered Italian lessons to English speaking clients for business and leisure purposes
- Key Skills: Planning Activities, Organizing information, Guiding Individual Achievement
Interpreter/translator
Language Empire ltd
Bath/Bristol
2015.01 - 2018.06
- Facilitating effective communication between clients speaking a different language.
- Listening to, understanding and memorizing content in the original `source` language, then reproducing statements, questions and speeches in the other language.
- Working mainly within education, health and social services sectors.
- Working to a professional code of ethics, covering confidentiality and impartiality.
- Key Skills: Fluency in Italian and English, understanding of the way other languages are used, excellent concentration and ability to think quickly, integrity and a sense of responsibility.
ESL Tutor
Language Empire ltd
Bristol
2015.06 - 2016.06
- Supporting a young asylum seeker with his reading and writing skills through teaching of phonic and letter formation
- Teaching of basic colloquial English
- Planning, preparing teaching material and delivery lessons
- Helping student to improve his listening, speaking, reading and writing skills by assessing his work and learning needs.
- Key Skills: Positive attitude and professional approach, good interpersonal and communication skills, a flexible approach and ability to deliver resources, empathy towards issues involving asylum seekers.
Teaching Assistant
St Saviour`s Primary School
Bath
2009.10 - 2010.10
- Supporting primary aged children in literacy and numeracy.
- Use of phonics, spelling and monitoring levels of reading and comprehension.
- Numeracy: working in groups and one-to-one using alternative methods like the numicon.
- Key Skills: Developing Rapport and trust, attention to detail, adapting to different groups
Education
PTLLS level 3 -
2014.09 - 2015.03
ITQ level 2 - undefined
Health and Social care level 1 - undefined
Emergency First Aid at Work level 2 - undefined
BTEC Supporting Teaching and Learning in Schools level 3 - undefined
2009.09 - 2010.07
ECDL part 1 and 2 - undefined
2006.09 - 2007.06
CLAIT Certificate - undefined
2005.11 - 2006.06
BTEC in Performing Arts - undefined
1993.09 - 1995.07
Credits towards a French and English degree - undefined
University of Foreign Languages
Rome 1983.10 - 1985.07
Secondary Education - undefined
1979.09 - 1983.07
Skills
- Communication including active listening
- Management
- Teaching / Training & education
- Prioritizing / Meeting Deadlines
- Interpersonal Skills
- Problem Solving
- Creative & reflective
- Customer service
- Administration
- Organization & planning
- Patience & empathy
- Team player & self-starter
- Confidence & enthusiasm
- Time management
- Flexible & adaptable
Additional information
- I have a full UK Driving License.
- I have enjoyed acting and singing in a choir and as a backing singer. I keep fit by swimming, doing yoga and walking. I socialize with friends and enjoy spending time with my family. I like to go to the theatre, live music and local cinema.
- Personal and professional references are available on request.
Timeline
Accommodation and Welfare Manager
Bath Academy
2024.04 - 2025.11
ESL Tutor
Language Empire ltd
2015.06 - 2016.06
Interpreter/translator
Language Empire ltd
2015.01 - 2018.06
PTLLS level 3 -
2014.09 - 2015.03
Teaching Assistant
St Saviour`s Primary School
2009.10 - 2010.10
Teaching Assistant
Weston all Saints Primary School
2009.09 - 2024.04
Self Employed Italian Tutor
2009.09 - 2022.03
BTEC Supporting Teaching and Learning in Schools level 3 - undefined
2009.09 - 2010.07
ECDL part 1 and 2 - undefined
2006.09 - 2007.06
CLAIT Certificate - undefined
2005.11 - 2006.06
BTEC in Performing Arts - undefined
1993.09 - 1995.07
Credits towards a French and English degree - undefined
University of Foreign Languages
1983.10 - 1985.07
Secondary Education - undefined
1979.09 - 1983.07