Paloma Mendez Perez

• Kept guest tables neat and tidy by regularly clearing away dirty dishes and used glasses and wiping down surfaces.
• Provided friendly, courteous service, maximising positive customer satisfaction ratings.
• Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
• Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
• Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
• Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
• Used upselling methods to complement dishes according to each customer's taste.
• Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders.

• Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
• Arranged tables and set up linens and silverware in preparation for guests.
• Provided efficient food and drinks service for high levels of customer satisfaction.
• Delivered checks, collected cash or credit card payments and provided receipt to customers.
• Verified customer age and information to determine eligibility for alcohol consumption.
• Took food and beverage orders using POS system and order slips to maintain accuracy.
• Helped lead the organisation and service of big events at the establishment, ensuring smooth and prompt service.

• Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
• Delivered checks, collected cash or credit card payments and provided receipt to customers.
• Took food and beverage orders using POS system or order slips to maintain accuracy.
• Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.
• Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders.

Currently taking courses in Data Science. I am learning how to write and manipulate code in Python and Pandas, slowly progressing to large data sets. This will allow me to analyse websites and other sets of data.

• English Literature - 7 (A)
• English Language - 8 (A*)
• Maths - 8 (A*)
• Biology - 8 (A*)
• Physics - 8 (A*)
• Chemistry - 8 (A*)
• History - 9 (A*)
• Media Studies - 9 (A*)
• French - 9 (A*)