Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Pal PATEL

London

Summary

Professional with significant expertise in team leadership and operational management. Proven track record in driving team collaboration and delivering impactful results. Skilled in conflict resolution, process optimization, and strategic planning, with flexible approach to evolving business needs. Known for reliability, strong communication, and fostering productive work environment.

Overview

9
9
years of professional experience

Work History

Supervisor

Pret A Manger
02.2023 - 11.2024
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.

Kitchen Assistant

Pret A Manger
01.2022 - 02.2023
  • Assisted chefs in food preparation tasks, resulting in timely meal service.
  • Cleaned and organized kitchen stations to promote team efficiency.
  • Collaborated with team members to ensure smooth workflow during peak hours.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.

Assistant Hotel Manager

Hyatt Hotels Corp
01.2021 - 12.2022
  • Oversaw daily operations, addressing any issues promptly to minimize disruptions to guest services.
  • Conducted regular inspections of facilities to identify areas in need of maintenance or improvement.
  • Monitored online reviews and ratings from guests, implementing changes as necessary to address concerns or capitalize on positive feedback.
  • Optimized room inventory management, maximizing occupancy rates while minimizing overbooking incidents.
  • Hired and trained new employees, demonstrating best methods for serving clients and guests.

Housekeeping Supervisor

Hyatt Hotels Corp
01.2018 - 12.2021
  • Conducted regular room inspections to verify compliance with housekeeping standards.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Communicated repair needs to maintenance staff.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Worked with front desk to respond promptly to all guest requests.

Warehouse Team Leader

D-Mart Shopping Centre
02.2016 - 12.2017
  • Supervised warehouse operations by managing employees during shifts.
  • Adhered to industry best practices for warehousing, material handling, and documentation.
  • Maximized storage capacity by designing strategic warehouse layouts that facilitated optimal use of available space.
  • Collaborated with management to implement new initiatives and policies and achieve benchmarks for production, quality, and safety.

Education

Bachelor of Science - Physiotherapist

Government Spine Institute
Ahmedabad, India
12-2022

High School Diploma -

Seth BM High School
Patan, India
09-2017

MBA - Hotel, Motel, And Restaurant Management

International School Of Institute
Ahmedabad, India
02-2017

Skills

  • Cleaning and sanitation
  • Guest relations
  • Customer service-focused
  • Customer service
  • Task assignment
  • Health and safety compliance
  • Staff scheduling
  • Training and mentoring

Accomplishments

  • 2019- Received Certificate for outstanding honorary services in health check-up camps organized by NGOs & hospitals.
  • 2018- Participated as a Delegate in the 11th Gujarat State Conphycs.
  • 2017- Received First Prize (Medal, Certificates) In Various Sports like Badminton, Carom, and chess.
  • 2017- Champions of badminton state physiotherapy tournament organized by V S physiotherapy college, Ahmedabad.
  • 2017- Accomplished "champion student" of Best Physiotherapy College ( GSI College ) in the Category of academics and sports in Gujarat, India.
  • 2020- Received Medal for outstanding honorary services during the COVID-19 period
  • 2020- Received an invitation from the honorable Chief Minister of Gujarat for the excellent service during the Covid-19 pandemic.

Timeline

Supervisor

Pret A Manger
02.2023 - 11.2024

Kitchen Assistant

Pret A Manger
01.2022 - 02.2023

Assistant Hotel Manager

Hyatt Hotels Corp
01.2021 - 12.2022

Housekeeping Supervisor

Hyatt Hotels Corp
01.2018 - 12.2021

Warehouse Team Leader

D-Mart Shopping Centre
02.2016 - 12.2017

Bachelor of Science - Physiotherapist

Government Spine Institute

High School Diploma -

Seth BM High School

MBA - Hotel, Motel, And Restaurant Management

International School Of Institute

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