Paige Lochowicz
Attleborough,Norfolk
Summary
Skilled motor insurance specialist with a solid background in problem-solving and complaint escalation. Expertise in managing complex claims and cultivating broker relationships, along with extensive knowledge of commercial and personal motor claims. Focused on optimising operational efficiency and improving client satisfaction in the insurance sector.
Overview
16
16
years of professional experience
Work history
Commercial motor claims handler
Aviva
Norwich, Norfolk
2023.01 - Current
- Resolved numerous claim disputes, promoting a fair outcome for all parties involved.
- Ensured customer satisfaction by promptly resolving claims disputes.
- Maintained high levels of accuracy whilst reviewing and validating claims documentation.
- Managed complex insurance claims for successful resolution.
- Conducted thorough investigations into suspicious or fraudulent claims.
- Facilitated smooth workflow by coordinating tasks within the team effectively.
Sainsburys Bank
Sainsburys
Bishop's Stortford, Hertfordshire
2017.06 - 2022.12
- Handled cash transactions, ensuring accuracy and security.
- Coordinated banking operations to ensure smooth functioning.
- Updated financial records for accurate tracking and reporting.
- Kept abreast of latest banking regulations for professional development.
- Completed currency exchanges following current, accurate rates.
Receptionist manager
The Tan house
Hoddesdon, Hertfordshire
2012.02 - 2015.10
- Coordinated appointment schedules for multiple staff members, reducing conflict and confusion.
- Updated company database regularly to keep records current and accurate.
- Worked closely with management to implement business strategies at reception level.
- Supervised all front desk activities for smooth daily operations.
Barber
perrins
Hertford, Hertfordshire
2010.01 - 2013.09
- Delivered high-quality haircuts for improved customer confidence.
- Increased repeat business through exceptional skill and customer service delivery.
- Created comfortable atmosphere for clients during services; established trust and repeat patronage.
- Promoted a range of products to improve hair care at home.
Education
Diploma of Higher Education - sports education
Harlow college
Harlow, EssexDiploma of Higher Education - barbering
Harlow College
HarlowGCSEs - Passed all C and above.
leventhorpe school
sawbridgeworthSkills
- Motor insurance knowledge
- Insurance claims expertise
- Complex claims handling
- Claims negotiation
- Broker relationships
- Complaint escalation
- Problem-solving
Timeline
Commercial motor claims handler
Aviva
2023.01 - Current
Sainsburys Bank
Sainsburys
2017.06 - 2022.12
Receptionist manager
The Tan house
2012.02 - 2015.10
Barber
perrins
2010.01 - 2013.09
Diploma of Higher Education - sports education
Harlow college
Diploma of Higher Education - barbering
Harlow College
GCSEs - Passed all C and above.
leventhorpe school