OZIEGBE CHUKWUNOYENUM BLESSING
Birmingham
Summary
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Professional and experienced sales professional prepared for this role. Strong focus on team collaboration and achieving results. Known for flexibility, reliability, and effective communication. Skills include customer service, inventory management, and sales techniques. Employers value problem-solving abilities and positive attitude.
Overview
11
11
years of professional experience
Work History
HCA (Black Country Trust) All NHS Hospitals
Evergood Associates
01.2024 - Current
- Assisting patient needs
- Preparing meals for patients
- Cleaning patient’s room
- Escorting patient on leave
- Monitoring patients on different levels
HCA
Starlite Healthcare
03.2023 - Current
- Assisted in all aspects of personal care, retaining comfort and dignity.
- Delivered personal care focused on individual needs, preserving patient dignity and self-esteem.
- Successfully positioned, lifted and moved patients from bed into wheelchairs, applying safe handling techniques.
- Kept patient environments clean and neat following optimum hygiene standards.
- Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
- Maintained confidentiality and compliance standards for optimised patient care.
Sales Assistant Intern
Shoprite
01.2022 - 02.2023
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Trained new hires on company policies, procedures, sales tactics helping them integrate seamlessly into the team.
Assistant Store Manager
Sky Mall
02.2020 - 12.2021
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Rotated merchandise and displays to feature new products and promotions.
Sales Representative
Prince Ebeano Supermaeket
11.2018 - 01.2020
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Salesperson
SPAR
04.2014 - 10.2018
- Enhanced product knowledge by attending training sessions and staying current with industry trends.
- Developed relationships with clients for increased loyalty and repeat business.
- Worked to build relationships with customers and built potential for additional sales.
- Consulted with businesses to supply accurate product and service information.
Education
Bachelor of Science - Economics
Ambrose Alli University
Ekpoma, Edo State09.2021
GCSEs -
Zanna Royal Academy
Ekpoma, Nigeria09.2016
Skills
- Cash Handling
- Goal-Oriented
- Stock management
- Sales expertise
- Complex Problem-Solving
- Opening and closing procedures
- Customer Needs Assessment
- Fitting room maintenance
- Brand and product knowledge
- Hospitality and accommodation
- Inside and outside sales
- Product management and pricing
- Team support and assistance
- Returns and exchanges
- Customer Service
- Friendly and Helpful
- Strong Communication and Interpersonal Skills
- Reliable and Responsible
- Team Cooperation
- Adaptable and Flexible
- Honest and Dependable
- Customer Assistance
- Attention to Detail
- Creative Thinking
- Positive Customer Engagement
- Excellent Written and Verbal Communication
- Decision-Making
- Organization
- Building Customer Loyalty
- Product Knowledge
- Goal-Driven
- Safety and Cleanliness Standards
- Store Organization
- Relationship Building
Additional Information
Safety Intervention Training (in class training)
Centre of Healthcare Training
December 14, 2023
Mandatory Training
Basic life support
Dementia Awareness
Safeguarding Vulnerable Adults
SOVC
Mental Capacity Act 2005
DoLS
Effective Communication
Person Centred Care
Equality, Diversity and Inclusion
Personal and Pressure Care
Nutrition and Hydration
Health and Safety
Fire Safety
Infection Control
Food Hygiene
COSHH
Moving and Handling
Medication Awareness
End of life care
Information governance
Health Record Keeping
RIDDOR
Lone Worker
Conflict Resolution and Challenging
Covid 19 Awareness
Timeline
HCA (Black Country Trust) All NHS Hospitals
Evergood Associates
01.2024 - Current
HCA
Starlite Healthcare
03.2023 - Current
Sales Assistant Intern
Shoprite
01.2022 - 02.2023
Assistant Store Manager
Sky Mall
02.2020 - 12.2021
Sales Representative
Prince Ebeano Supermaeket
11.2018 - 01.2020
Salesperson
SPAR
04.2014 - 10.2018
GCSEs -
Zanna Royal Academy
Bachelor of Science - Economics
Ambrose Alli University