Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
Timeline
Generic

JOSEPHINE OBED

AJAH,ETI-OSA

Summary

Experienced professional with a strong foundation in supply chain management and business intelligence tools, adept at tactful communication and staff supervision techniques. Demonstrates expertise in invoice processing, customer relations, sales administration, and office supply management, ensuring operational efficiency and seamless coordination. Skilled in event planning and logistics with a proven ability to optimise processes and support organisational goals. Committed to leveraging supply chain understanding to drive strategic improvements and foster collaborative environments.

Overview

8
8
years of professional experience
8
8
years of post-secondary education
1
1
Certification

Work History

Operations assistant

GLOVER MULTI-BUSINESS AGENCY
LAGOS, NIGERIA, ETI-OSA
05.2022 - Current
  • Facilitated clear communication to prevent misunderstandings.
  • Fostered team collaboration with effective communication techniques.
  • Managed vendor relationships, guaranteeing uninterrupted supply chain operations.
  • Ensured compliance to company policies through diligent oversight.
  • Conducted quality checks on all outgoing correspondence, ensuring professionalism and correctness.
  • Developed standard operating procedures for consistency across the organisation.
  • Managed schedules to ensure timely operations completion.
  • Coordinated office activities, enhancing overall workflow.
  • Generated reports as required, aiding decision-making process.
  • Handled confidential documents with utmost discretion and security.

Sales assistant

OPTIVA CAPITAL PARTNERS LTD
VICTORIA ISLAND, LEKKI
02.2021 - 04.2023
  • Maintained knowledge of current sales promotions helping customers make informed buying decisions.
  • Addressed customer needs promptly, resulting in positive feedback and loyalty.
  • Learnt about new products quickly, providing comprehensive guidance to customers.
  • Delivered exceptional after-sales service, encouraging repeat business.
  • Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
  • Collaborated effectively with team members to meet sales targets.
  • Managed till operations smoothly, reducing waiting time for customers.
  • Utilised excellent communication skills to provide detailed product information.
  • Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
  • Fostered a welcoming store environment by maintaining clean and well-organised displays.
  • Monitored trends in consumer behaviour with keen attention to detail.
  • Assisted customers in locating specific items to boost satisfaction.
  • Maintained knowledge of products and features to provide recommendations to customers.

CASHIER AND TEAM LEAD

FILM HOUSE
LEKKI, LEKKI
03.2017 - 06.2020
  • Handled returns and exchanges following company policies, resulting in satisfied customers.
  • Collaborated closely with store management for daily operations success.
  • Resolved customer complaints professionally leading to higher retention rates.
  • Took initiative in restocking shelves during downtime, enhancing product availability.

Education

Higher National Diploma - BUSINESS ADMINISTRATION

INTERLINK
OGUN
09.2021 - 12.2024

GCSEs -

HOPEBAY COLLEGE
AJEGUNLE
10.2006 - 05.2011

Skills

  • Supply chain experience
  • Business intelligence tools
  • Supply chain understanding
  • Tactful communication
  • Staff supervision techniques
  • Invoice processing
  • Customer relations
  • Sales administration
  • Office supply management
  • Event coordination

Affiliations

  • READING
  • ARTS AND CRAFT
  • VOLUNTEERING
  • TRAVELING

Certification

IELTS

Languages

English
Proficient (C2)

Timeline

Operations assistant

GLOVER MULTI-BUSINESS AGENCY
05.2022 - Current

Higher National Diploma - BUSINESS ADMINISTRATION

INTERLINK
09.2021 - 12.2024

Sales assistant

OPTIVA CAPITAL PARTNERS LTD
02.2021 - 04.2023

CASHIER AND TEAM LEAD

FILM HOUSE
03.2017 - 06.2020

GCSEs -

HOPEBAY COLLEGE
10.2006 - 05.2011

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