Owyn Darling
Margate,Kent
Summary
I am a personable and goal-driven individual with strong communication skills and knack for building rapport with customers. I am able to show and demonstrate my proficiency in sales techniques and customer service, making each interaction both informative and engaging. Committed to driving goals and enhancing customer satisfaction in this Support Engineer role.
Overview
2
2
years of professional experience
Work history
Mobile Phone Sales
Tesco Mobile
Broadstairs
08.2023 - 11.2025
- Conducted product demonstrations to highlight features and drive purchases.
- Resolved technical issues while providing troubleshooting tips and warranty information.
- Managed stock levels and organised displays to enhance visual appeal and sales potential.
- Developed relationships with regular customers to foster brand loyalty.
- Analysed sales data, identifying trends and opportunities for growth.
- Handled returns and exchanges to ensure a courteous experience, maintaining customer trust.
- Demonstrated extensive product knowledge to assist customers in selecting mobile phones.
- Ranked sixth in South's group, exceeding previous record of 613 sales with target of 700 before year-end.
Education
GCSEs - English, Math, Plumbing, NVQ 2 Care, Photography
Broadstairs College
KentSkills
- Client relations and sales
- Technology trend awareness
- Mobile device hardware expertise
- Product knowledge and demonstration
- Complaint resolution strategies
- Empathy and patience
- Salesforce proficiency
- Telephone etiquette
- Marketing and negotiation techniques
Hobbies and interests
I am experienced with computers, I have spent the better part of my 20's helping/building computers for friends, family and I have been fortunate enough to have people contact me for further work.
Driving licence
- Provisional
- Currently doing lessons
Additional information
Other work history includes, kitchen assistant at Wetherspoons, care worker for priory care for 3 1/2 years, Primcura for 1 year and Tesco pharmacy assistant for 8 months transferred to sales assistant after.
Timeline
Mobile Phone Sales
Tesco Mobile
08.2023 - 11.2025
GCSEs - English, Math, Plumbing, NVQ 2 Care, Photography
Broadstairs College