Oren Asghar

• Assisted customers/ students in navigating the company website and online portal, improving their online experience.
• Handled high-volume telephone calls to address and resolve student application queries.
• Monitored email to promptly collect and respond to complaints.
• Updated student information in the database, ensuring accuracy and reliability of records.

- Directed payment area activities, managing a team of 10 members to optimize performance.
- Maintained constant communication with store staff to enhance overall operational flow.
- Delivered exceptional customer service standards while overseeing product quality control at tills.
- Executed cash management tasks daily, demonstrating thoroughness and initiative in problem-solving.

• Washed and put away cookware, utensils and dishes.
• Assisted in the preparation of basic food items under chef supervision, adhering to recipes and quality standards.
• Maintained cleanliness and organisation of kitchen stations and storage areas.
• Served meals and drinks with professionalism and care, ensuring timely delivery to maintain high standards of service.
• Supported team members during rush hours, demonstrating flexibility and teamwork in a fast-paced environment.