Summary
Overview
Work History
Education
Skills
Name & contact
Timeline
Generic

Onur AKTEN

London

Summary

With nearly 10 years of experience in various hospitality establishments, including restaurants, bars, nightclubs, beaches, and pubs, I am deeply passionate about delivering exceptional, dynamic, and impeccably hygienic service. The bar industry has always been a source of enjoyment for me, and my open-mindedness and curiosity constantly drive me to explore and innovate with new menus and techniques. As a friendly bartender, I excel in providing outstanding hospitality and expertly crafting drinks that elevate the guest experience. I consistently maintain a clean, organized, and fully stocked workstation to ensure maximum efficiency during peak hours. Thriving in fast-paced environments with high-volume patrons, I consistently go above and beyond to deliver exceptional service. With strong conversational skills and an extensive knowledge of beverages, I take pride in exceeding guest expectations and ensuring their complete satisfaction.

Overview

8
8
years of professional experience

Work History

Cocktail Bartender

Harbour Hotel Southampton
04.2024 - 11.2024

• Delivered exceptional cocktail experiences with impeccable presentation, providing a unique and memorable service in one of the city’s most iconic rooftop bars, known for its breathtaking views and exclusive ambiance.

• Followed strict health and safety guidelines while handling glassware and equipment, maintaining a safe working environment.

• Regularly exceeded targets for drink sales and guest satisfaction set by management.

• Worked closely with fellow bartenders to ensure smooth and efficient service, especially during busy periods.

• Improved service speed by mastering multitasking during peak hours without compromising on quality.

Bar Manager

Quayside Bar & Restaurant
04.2022 - 04.2024

• Organised special events, corporate lunches, and functions, providing seamless service and exceptional experiences.

• Analysed sales and customer trends to efficiently manage beverage and equipment stock, ensuring optimal inventory levels.

• Greeted customers by name, recalling their preferred drinks and special requests, offering personalised service.

• Maintained high standards in bar setup, presentation, and drink preparation, enhancing overall guest satisfaction.

• Cultivated a welcoming atmosphere that encouraged guests to extend their visits, boosting profitability.

• Managed cash payments and handled transactions using Point Of Sale (POS) systems, ensuring accuracy.

Cocktail Bartender

Improvement Cocktail Bar
05.2018 - 02.2020

• Created seasonal food and beverage menus based on mixology techniques, offering unique and creative experiences.

• Organised cocktail sauce and syrup workshops, empowering cocktail enthusiasts to recreate signature drinks at home.

• Provided training on various garnish cutting techniques, enhancing presentation and elevating the guest experience.

• Mastered and expertly crafted a seasonal menu of up to 12 signature cocktails, ensuring consistency and creativity in every drink.

Bartender

Sold Out Performance Hall
06.2018 - 05.2018

• Managed beverage stock levels and conducted regular inventory checks to ensure adequate supplies for events, improving efficiency and reducing waste.

• Oversaw the preparation and set-up of 6 bar stations, ensuring all ingredients and beverages were ready for service before each event.

• Prepared and served a variety of drinks, including cocktails, beer, wine, and non-alcoholic beverages, providing fast, high-quality service during busy events.

• Worked with a team of bartenders to ensure smooth service during performances, handling high guest demand and maintaining satisfaction.

• Followed health and safety regulations, maintaining cleanliness and organisation, and ensuring a safe environment for all attendees.

Bartender

Okuz Restaurant & Bar
10.2016 - 05.2018

• Developed innovative cocktail menus and unique presentation styles that contributed to enhancing the local bar culture.

• Assisted in creating a vibrant atmosphere through live music performances every evening, including Jazz Nights, DJ Sets, and Experimental Percussion Sessions.

• Achieved record-breaking beer sales in the Aegean Region, with over 60,000 beers sold in just 6 months.

• Ensured the bar area was fully prepared each day, including cleaning, restocking, and arranging supplies and equipment to meet daily demands.

• Performed end-of-day clean-up and reset procedures, ensuring the bar was ready for the following day’s operations.

Bartender

Paparazzi Beach & Restaurant
06.2016 - 10.2016

• Created a variety of alcoholic and non-alcoholic mixed drinks for guests, tailored to different concepts (Beach Club, Restaurant, Nightclub).

• Adapted to changing beverage menus throughout the day, providing service during different shifts (morning, lunch, and evening).

• Gained experience in serving at exclusive events, catering to VIP guests who required special attention during private functions.

• Mixed unique and creative cocktails for customers, including signature bar specials.

• Worked in a fast-paced, seasonal position at one of the oldest and most iconic venues in the city, considered one of the most popular hotspots for visitors.

• Contributed to the seamless transition between different operational phases, ensuring high-quality service during peak hours.

Education

BBA - International Relations

Anadolu University
Eskisehir - Turkey
10-2018

Skills

  • Self-Motivated
  • Quick Learner
  • Dedicated Professional
  • Familiarity with Classic and Modern Cocktails
  • Hospitality Expertise
  • Drink Mixing Techniques
  • Engaging Communication Skills
  • Organised and reliable
  • Time Management
  • Customer Satisfaction
  • Bar Cleaning and Maintenance
  • Problem Solving
  • Inventory Control
  • Smiling, Loving Service and Attention

Name & contact

Timeline

Cocktail Bartender

Harbour Hotel Southampton
04.2024 - 11.2024

Bar Manager

Quayside Bar & Restaurant
04.2022 - 04.2024

Bartender

Sold Out Performance Hall
06.2018 - 05.2018

Cocktail Bartender

Improvement Cocktail Bar
05.2018 - 02.2020

Bartender

Okuz Restaurant & Bar
10.2016 - 05.2018

Bartender

Paparazzi Beach & Restaurant
06.2016 - 10.2016

BBA - International Relations

Anadolu University
Onur AKTEN