Omowumi Ajayi

• Provided assistance to service users with activities of daily living, such as bathing, washing and dressing also preparing beds.
• Collaborated with healthcare professional and team member to provide comprehensive care in promoting personal wellbeing.
• Assisted in transferring service users from wheelchair or bed using appropriate techniques.
• Provided companionship by communicating, playing games and crafts with patients to determine feelings, need for assistance or social and emotional support.

Key Achievements

• Commended by residents and Line Manager for approach to care.
• Maintained high standards of Health and Safety.

• Helping young people gain self-control by challenging unacceptable behaviour and rewarding acceptable, pro-social conduct.
• Encouraging them to participate in crafting and gaming to improve their mental skills.
• Guaranteed children's safety by applying safeguarding procedures to prevent neglect and abuse.
• Supporting children's development with learning through-play activities, aiding social, emotional and educational growth.

• Advising management about customer service trends, creating proactive strategies to maintain best practices, developing marketing strategies and increasing profits and sales for the bank.
• Increasing the sales of the bank to make it profitable, maintaining its brand value and identity among the prospective customers.
• Undertaking Marketing campaigns and organising marketing events and promotional activities to exceed targets by delivering comprehensive and consistent service.
• Coordinating with other departments in the bank to introduce various offers for the customers which can act as an effective marketing tool.

Key Achievement

• I lead my team (business development unit) for a sales campaign to public events achieving 85% for customer's based and 80% on sales revenue for Q1 and Q2 in 2021.