Summary
Overview
Work History
Education
Skills
References
References
Timeline
Hi, I’m

Omid Ahmadi

Summary

Dedicated professional with expertise in customer service, health and safety, and hygiene maintenance. Proficient in food preparation and workplace ICT applications, showcasing strong communication, teamwork, and problem-solving skills. Committed to operational efficiency and fostering a safe, hygienic environment.

Resourceful employee with outstanding knowledge to develop and maintain healthy customer pipeline. Consistently works to attract new business opportunities. Talent in administrative oversight, recruitment processes and customer service improvements.

Overview

2
years of professional experience

Work History

Customer Service Assistant
01.2022 - 01.2023

Job overview

  • Delivered professional customer service support.
  • Assisted with handling customer queries and ensuring positive experiences.
  • Maintained health and safety awareness within the workplace.
  • Adapted quickly to changes in store layout or products range, minimisingdisruption to service delivery .

Customer Service Assistant
01.2022 - 01.2023

Job overview

  • Delivered professional customer service support.
  • Assisted with handling customer queries and ensuring positive experiences.
  • Maintained health and safety awareness within the workplace.

Specsavers

Health & Safety Environment Support
01.2022 - 01.2023

Job overview

  • Supported workplace safety and compliance procedures.
  • Contributed to creating a safe environment for staff and customers.
  • Followed company safety protocols and reporting processes.

Tesco Car Wash

Cleaner
01.2021 - 01.2022

Job overview

  • Ensured cleanliness and hygiene of vehicles and facilities.
  • Worked independently and as part of a team to meet daily cleaning targets.
  • Delivered consistent service while maintaining high standards.

Education

Harlow College

GCSE Level 2

Harlow College

ICT Skills in the Workplace

Harlow College

Customer Service Level 2

Harlow College

ESOL Level 2

Harlow College

Food Preparation Experience

Harlow College

Food Hygiene Level 2

Skills

  • Customer service and support
  • Health and safety awareness
  • Cleaning and hygiene maintenance
  • Food preparation and hygiene
  • ICT skills in workplace environments
  • Communication and teamwork
  • Adaptability and problem-solving

References

A., Feroz, Refugees Resettlement Caseworker, a.feroz@globallink.org.uk, Available upon request.

References

References available upon request.

Timeline

Customer Service Assistant

01.2022 - 01.2023

Customer Service Assistant

01.2022 - 01.2023

Health & Safety Environment Support

Specsavers
01.2022 - 01.2023

Cleaner

Tesco Car Wash
01.2021 - 01.2022

Harlow College

GCSE Level 2

Harlow College

ICT Skills in the Workplace

Harlow College

Customer Service Level 2

Harlow College

ESOL Level 2

Harlow College

Food Preparation Experience

Harlow College

Food Hygiene Level 2
Omid Ahmadi