Oluwaseyi John Oke
IT Technician
DERBY
Summary
// INTRODUCTORY PROFILE Detail-oriented technical support engineer with solid skills in resolving technical issues in hardware and software. Resourceful, flexible and committed team player. Reliable in meeting tight deadlines to meet demands. Productive individual with strong objective to acquire work experience and gain knowledge from technical support team. Enthusiastic in helping customers set-up accounts and configure network. Adaptable to challenging situations and demanding deadlines. Logical thinker with top problem-solving abilities. Communicates well with non-technical audiences for speedy resolutions. Background in delivering exceptional customer service whilst carrying out maintenance and repairs. Trained IT worker skilled with hardware and software. Analytical in investigating problems, tracing root causes and correcting routine or serious issues. Communicates easily with technical and non-technical personnel to deliver quality support. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
7
7
Certifications
1
1
Language
Work History
Catering Assistant
Blue Arrow
Derby, Derbyshire
09.2022 - Current
- Ensured cleanliness and usability of crockery, cutlery and utensils for smooth-running, high-functioning kitchen operations
- Applied highest standards of food safety, consistently maintaining hygiene ratings of 5
- Operated cash register to quickly process sales, maintaining excellent customer service levels
- Prepared service area and kitchen equipment as directed
- Addressed customer questions and concerns with knowledge of menu items, ingredients and allergens
- Closely monitored ingredients supplies, promptly ordering low-stock items to prevent service disruptions
- Served food and beverages to dining guests with outstanding customer service
- Loaded and unloaded silverware and dishes into and from dishwasher
- Upheld outstanding levels of cleanliness through methodical clean-as-you-go approach
- Inspected kitchen equipment and tools, promptly reporting malfunctions to prevent inefficiencies.
Cleaner
KTK group
Derby, Derbyshire
09.2022 - Current
- Worked quickly to complete cleaning within allotted timeframes
- Followed health and safety guidelines to properly dispose of waste and toxic materials
- Used vacuum cleaners and associated accessories to clean various floor surfaces to customer specifications
- Communicated well with team across multiple locations
- Safely stored cleaning solutions, equipment and chemicals
- Cleared dust and debris from building sites
- Kept floors clean with regular sweeping, vacuuming and mopping
- Vacuumed carpeted areas and mopped hard floors
- Restocked, refreshed and sanitised bathroom facilities.
Warehouse Picker
GXO logistics
Derby, Derbyshire
08.2022 - 09.2022
- Accurately packed and picked high-volume orders in fast-paced environments
- Worked effectively and efficiently to consistently achieve productivity targets and KPIs
- Organised inventory to facilitate easy stock verification and movement
- Packaged products using skin wrap machines
- Safely moved and stored stock to protect company assets
- Complied with health and safety by responsibly using equipment
- Accurately labelled and organised packages to promote delivery efficiency.
Public Relations Officer
NATIONAL YOUTH SERVICE CORPS NSUKKA LOCAL GOVERNMENT
Enugu
09.2019 - 08.2020
- Supervised marketing content production and consistently met campaign targets
- Networked continuously to grow contacts and increase brand awareness and reputation
- Collaborated with the president to create innovative strategies for optimised campaign results
- Created and distributed newsletter to connect directly with key stakeholders
- Composed content, engaged with followers in comments and monitored activities to manage social media accounts with cohesive strategy.
Public Relation Officer, Publicity secretary / Certificate
WINNERS CORPERS FELLOWSHIP
Enugu
09.2019 - 08.2020
- Of membership
- Planned and implemented two major community health sensitization projects with project team members: with about 250 participants in total attendance
- Supervised marketing content production and consistently met campaign targets
- Composed content, engaged with followers in comments and monitored activities to manage social media accounts with cohesive strategy
- Partnered with advertising teams to develop branded messaging.
Customer Service Officer
United BANK of Africa PLC
11.2017 - 11.2019
- Recorded and processed 50 customers data accurately
- Offered detailed advice on 2 product and service benefits
- Responded to 20 customer queries and provided excellent customer service
- Managed relevant inboxes and office diaries
- Prepared necessary forms to complete transactions
- Obtained feedback from 201 customers to improve service experience
- Set appointments with field teams to carry out service changes or deliver new products.
Computer Operator
Explore Data science Academy
Cape Town
03.2018 - 03.2019
- Designed and managed budget for each project alongside project manager
- Worked flexibly on shift basis
- Arranged hardware and software maintenance and repairs
- Checked logging time and equipment usage regularly.
General Secretary
ADELEKE UNIVERISTY EDE - EDE
01.2018 - 01.2019
- Organising information and files , preparing , taking note of small details ,managing office supply inventory working in fast paced environment , and scheduling appointment // VOLUNTARY WORK
- RESEARCH ASSISTANT for my lecturer we implemented and design the computer supported collaborative learning software which was used by the department of computer science student in my university to help collaborate learning
- FORESTRY RESEARCH INSTITUTE OF NIGERIA organized and implement quickbooks to all employers desktops to help organize information and data
Team Lead
THE REDEEMED CHRISTIAN FELLOWSHIP
01.2017 - 01.2018
- Church Development Committee
- Led team in auditing and training process of 11 departments in fellowship which resulted in improved efficiency of serving members
- Mentored and coached junior staff to produce high-performing, quality team members
- Recruited, trained and developed 6 team members
- Prepared strategic planning to realise company vision
- Monitored staff performance levels, implementing necessary changes to improve productivity and meet targets.
Computer Teacher
FORESTRY RESEARCH INSTITUTE OF NIGERIA
03.2017 - 11.2017
- Wrote reports outlining project progress and results
- Kept appropriate stock levels to match expected demand
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
Master of Science - Information Technology
THE UNIVERSITY OF DERBY
Derby 09.2022 - Current
Bachelor of Science - Computer science
ADELEKE UNIVERSITY EDE,
Nigeria 07.2019 - 01.2019
Skills
IT Skillsundefined
Certification
Certified Using Basic Formulas And Function in Microsoft Excel, Coursera- 2022
Timeline
Catering Assistant
Blue Arrow
09.2022 - Current
Cleaner
KTK group
09.2022 - Current
Master of Science - Information Technology
THE UNIVERSITY OF DERBY
09.2022 - Current
Warehouse Picker
GXO logistics
08.2022 - 09.2022
Public Relations Officer
NATIONAL YOUTH SERVICE CORPS NSUKKA LOCAL GOVERNMENT
09.2019 - 08.2020
Public Relation Officer, Publicity secretary / Certificate
WINNERS CORPERS FELLOWSHIP
09.2019 - 08.2020
Bachelor of Science - Computer science
ADELEKE UNIVERSITY EDE,
07.2019 - 01.2019
Computer Operator
Explore Data science Academy
03.2018 - 03.2019
General Secretary
ADELEKE UNIVERISTY EDE - EDE
01.2018 - 01.2019
Customer Service Officer
United BANK of Africa PLC
11.2017 - 11.2019
Computer Teacher
FORESTRY RESEARCH INSTITUTE OF NIGERIA
03.2017 - 11.2017
Team Lead
THE REDEEMED CHRISTIAN FELLOWSHIP
01.2017 - 01.2018
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