Oluwaseun Folarin
Blackburn
Summary
Positive, compassionate, and empathetic individual with solid understanding of resident's care and support. A computer literate, good knowledge of Microsoft Office applications, and enhanced DBS on update service. Committed to making meaningful impact on service user's well-being through attentive and personalized care. Experienced working in different care settings ranging from residential homes, care homes, and nursing homes. Worked with vulnerable adults living with dementia, advance dementia, disabilities, end of life, and mental health issues. Hope to get myself into a working environment where potentials can be maximized, be of good use to the people around and community at large.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Gap
04.2023 - Current
- Currently unemployed
- Job Search
Health Care Assistant
INGLEBOROUGH NURSING HOME
09.2023 - 03.2024
- Supported residents in daily activities
- Provided personal care whenever required
- Served meals and help feed residents
- Monitored conditions and performed basic health checks
- Made accurate documentation when required
- Involved in indoor and outdoor activities with service users; like taking a walk in the garden
- Supported nursing staff with care of incontinent service user and promotion of continence care.
- Improved satisfaction with compassionate care and attentive listening to concerns and needs.
- Improved care delivery by contributing to development of care plans.
Gap
05.2023 - 08.2023
- Job Search
Health Care Assistant
GRACEAGE CARE LTD.
06.2022 - 04.2023
- Supported service users in daily activities
- Provided personal care
- Promoted service users independent living
- Served meals and supported service users with feeding
- Completed basic health checks
- Created precise documentation when necessary for clarity and reference
- Supported service users with shopping
- Engaged in outdoor activities with residents, such as walks, parks, or malls
Customer Service Advisor
J Parkers Dutch Bulbs Wholesale
02.2022 - 04.2022
- Handled inbound calls from customers, processed orders over the phone, and assisted with after-sale questions
- Responded to emails from customers, updated them on the progress of their order or helped them with any order amendments
- Engaged with customers on live chat, resolved their queries quickly and effectively
- Processed orders received by post, ensured data is entered accurately
- Prepared catalogues to be sent to customers who request one
- Always led by example to do what’s right and best for them
Gap
10.2021 - 01.2022
- Settling in England
Gap
02.2017 - 09.2021
- Freelancer and Business Owner (Folaway Enterprises)
Customer Service Associate
Stadium, RSH Middle East LLC
06.2016 - 01.2017
- Walked customers through the buying procedure by ensuring smooth payment processes
- Ensured products are neatly placed in display units
- Maintained knowledge of what the competition is selling and gave feedback to supervisors
- Pricing is kept current, and customers are aware of discounts and Promotions
- Maintained a high level of product knowledge, providing accurate information to customers.
- Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
- Enhanced brand image by consistently delivering service beyond expectations.
- Managed multiple customer queries simultaneously, ensuring timely and accurate responses.
Gap
09.2015 - 05.2016
- Relocation to Abu Dhabi, UAE
English Language Teacher
Oluyole High School (NYSC Program)
08.2014 - 08.2015
- Established clear expectations for behavior, promoting a respectful classroom culture conducive to learning.
- Tutored and assisted students to help with English language comprehension and mastery.
- Graded students work based on completion, timeliness and accuracy and kept detailed records of grades.
- Held parent-teacher conferences to communicate sensitive issues with parents.
- Prepared, administered and corrected weekly tests and examinations to observe student overall performance.
- Developed teaching materials to supplement standard curriculum, enhancing learning concepts and promoting student engagement.
- Evaluated student progress to offer recommendations for further development.
Gap
NYSC
02.2014 - 07.2014
- National Youth Service Corp (Boot Camp)
- Deployment
Education
Bachelor of Arts - English and International Studies
OSUN STATE UNIVERSITY
Osun, Nigeria01.2014
High School Diploma -
Anthony Village High School
Lagos, Nigeria12-2008
Skills
- Microsoft Office
- Proficient verbal and written skills
- Patience
- Coordination
- Time management
- Teamwork and collaboration
- Flexible and adaptable
- Ability to work under pressure
Certification
- Emergency First Aid at Work.
- Social Care Training – Person-Centred Care, Planning and Personalisation.
Timeline
Health Care Assistant
INGLEBOROUGH NURSING HOME
09.2023 - 03.2024
Gap
05.2023 - 08.2023
Gap
04.2023 - Current
Health Care Assistant
GRACEAGE CARE LTD.
06.2022 - 04.2023
Customer Service Advisor
J Parkers Dutch Bulbs Wholesale
02.2022 - 04.2022
Gap
10.2021 - 01.2022
Gap
02.2017 - 09.2021
Customer Service Associate
Stadium, RSH Middle East LLC
06.2016 - 01.2017
Gap
09.2015 - 05.2016
English Language Teacher
Oluyole High School (NYSC Program)
08.2014 - 08.2015
Gap
NYSC
02.2014 - 07.2014
Bachelor of Arts - English and International Studies
OSUN STATE UNIVERSITY
High School Diploma -
Anthony Village High School
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