Experienced and results-oriented Store Manager with three years of managerial experience in retail environments: Motivated professional with strengths in supervising employees and promoting optimal customer service. Adept in employee relations, inventory organization, and visual merchandising, Prepared, organized, and trained in product knowledge and store regulations. Committed to creating an environment that is conducive to achieving increased sales and customer satisfaction
Overview
20
20
years of professional experience
12
12
years of post-secondary education
Work History
Production operative
Oyesfem Nigeria Limited
Simawa, Ogun State
01.2015 - 09.2023
Received new shipments of production materials, quickly unloading trucks and staging based on needs.
Stored supplies strategically for easy accessibility.
Retrieved raw materials and components from inventory areas, recording details to maintain accurate stock counts.
Worked closely with production leads to ensure effective, efficient manufacturing and distribution processes.
Used cleaning chemicals safely to sanitise work spaces.
Helped smooth running of daily tasks by replenishing supplies.
Sales assistant
Radiant Store
Mushin, Lagos
07.2005 - 11.2014
Displayed wares in temporary structures at markets to attract new customers.
Monitored display stock levels, replenishing for consistently well-stocked sales floor.
Processed returned or exchanged items and provided refunds to customers.
Accepted card, cash and cheque payments in POS register system.
Demonstrated product usage and features to customers.
Operated cash registers with accuracy and processed cash and card transactions.
Packed and wrapped gifts with decorative details to match customer preferences.
Volunteer worker
Redeem Health Centre
Mowe, Ogun state
10.2004 - 06.2005
Participated with members of the team who are predominately student to distribute relieve materials to the elderly and young people in Borno State, Nigeria
Conducted observations on each patient within the camp
Help with daily activities and assisting with person hygiene and feeding.
Teacher assistant
National Youth Service Corps
Ozubulu, Anambra
09.2003 - 09.2004
Built trusting, respectful relationships with pupils through attentive listening and communication abilities.
Delivered additional learning support opportunities to small student groups, enabling improved academic confidence.
Observed children during social interactions and encouraged positive choices for minimising and resolving conflicts.
Encouraged students to work together to complete projects and solve problems.
Developed and maintained positive, impactful relationships with students, facilitating improved learning outcomes.
Taught students important learning, study and behaviour management skills for academic success.
Kept class records current with attendance information and student grades.
Head Operations/ Field Coordinator at Basic Nigeria Technology Ltd. Client: Shell Development Company Nigeria LimitedHead Operations/ Field Coordinator at Basic Nigeria Technology Ltd. Client: Shell Development Company Nigeria Limited