Recent university graduate with strong customer service skills and a proven ability to work effectively as a team and under pressure. Demonstrates excellent organisational skills and attention to detail, so that I can be as accurate as possible in all areas. Experience in retail, warehouse work, supply chain management and professional driving, I am committed to using these skills I have learned to contribute towards any organisation I am a part of. Very quick learner, with a passion for the automotive industry and all things cars, as noted by the co-founding of the Bath Uni Petrolheads society!
- Driving range of different vehicles, including Range Rovers, Audis, and even Maybachs, to ensure company executives are delivered to various locations up and down the country
- Conducting pre-trip vehicle safety checks, including fluid levels, tyre pressure, and basic functionality to guarantee vehicle reliability
- Maintaining consistently high standards of driving and punctuality to support business schedules and customer satisfaction
- Making sure punctuality is at the top of my priorities, so that business personnel are on time for meetings, and company reputation stays high
- Provided exceptional customer service in a high-paced retail environment, assisting guests with product selections and inquiries.
- Managed inventory and restocked merchandise to ensure a well-organized and visually appealing shopping experience.
- Collaborated with team members to enhance store operations and maintain a welcoming atmosphere during major events.
- Demonstrated in-depth knowledge of products, helping to drive sales and promote offers to various customers.
- Oversaw product procurement from Japan, utilizing sales data analysis to inform ordering decisions and optimize stock levels.
- Prepared and submitted customs documentation for international shipments, ensuring compliance with all UK regulations and smooth import/export processes.
- Partnered with local and national shipping companies to negotiate favourable rates, contributing to cost efficiency and profit maximization.
- Communicated effectively with customers regarding order status and delivery updates, enhancing customer satisfaction and retention.
- Conducted thorough stock checks within the warehouse, managing inventory valued at £2,000,000 to ensure accuracy and integrity.
- Performed quality control inspections on products prior to packaging, ensuring adherence to company standards and customer expectations.
- Prepared shipments for delivery, carefully verifying that shipping information aligned with database records to prevent discrepancies.
- Facilitated communication between the warehouse and office teams to ensure synchronized operations and timely order fulfilment.
- Strong customer service and communication
- Proven organisational skills and meticulous attention to detail
- Effective decision-making under pressure
- Team-oriented with strong reliability and punctuality
- Automotive problem-solving and diagnostics
Driving License: Held full manual license since 01/2022. No points.