Summary
Overview
Work History
Education
Skills
Timeline
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Oliwia Sarga

Bonvilston,Vale of Glamorgan

Summary

Friendly and enthusiastic Waitress adept at operating in fast-paced environments with demanding objectives for sales, service and quality. Talent for adapting to changing menus and policies, as well as handling customer issues. Analytical problem-solver adept at managing time and preparing for future guests with efficient side work.


Organised and enthusiastic with expertise in accurately processing payments and maintaining high levels of customer satisfaction in all interactions.

Overview

3
3
years of professional experience
5
5
years of post-secondary education

Work History

Customer Service

Burger King
Yeovil, Somerset
11.2023 - 02.2024
  • Greeted customers and provided excellent customer service.
  • Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
  • Used cash registers and POS systems to request and record customer orders and compute transactions.
  • Helped meet business needs by working extra shifts.
  • Served customers to drive sales and deliver top-quality experiences.

Waitress

Texas Rocks
Yeovil, Somerset
11.2022 - 07.2023
  • Greeted and escorted guests to tables.
  • Totalled bills for customers and accepted payment via cheque, currency and card payments.
  • Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
  • Greeted customers, presented menus and shared information about available special items.
  • Checked in with customers during meals to check orders were received correctly and met guests' expectations.

Waitress

Dorset Fine Dining
Wincanton, Dorset
02.2021 - 08.2022
  • Greeted and escorted guests to tables.
  • Prepared tables for guests and reset tables between customers.
  • Greeted customers, presented menus and shared information about available special items.
  • Took accurate guest orders and relayed information to kitchen about preferences, requests, or allergens.
  • Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.

Education

GCSEs - GCSE

Preston School
Yeovil
09.2018 - 07.2023

Skills

  • Table check-ins
  • Special dietary requirements
  • Efficient under pressure
  • Bar cleaning and maintenance
  • Verbal communication
  • Customer rapport building
  • Multidisciplinary teamwork
  • Highly responsible and reliable
  • Safe food handling
  • Order taking
  • Table serving
  • Enthusiastic communicator
  • Cleaning requirements
  • Menu knowledge

Timeline

Customer Service

Burger King
11.2023 - 02.2024

Waitress

Texas Rocks
11.2022 - 07.2023

Waitress

Dorset Fine Dining
02.2021 - 08.2022

GCSEs - GCSE

Preston School
09.2018 - 07.2023

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Oliwia Sarga