Summary
Overview
Work history
Education
Skills
Accomplishments
Affiliations
Certification
References
Timeline
Generic

Olivia Grace Sabey

Wallingford,Oxfordshire

Summary

Dynamic and results-driven professional with background in sales, customer service and operations management across diverse industries. Highly skilled at fostering relationships with customers to increase loyalty and retention while improving satisfaction levels. Seeking to leverage strong target achievement to progress within growing company. Having now completed my degree, I am now seeking future career opportunities related to sales within the technology industry.

Overview

7
7
years of professional experience
1
1
Certification

Work history

Sales Associate

Calvin Klein
Oxford
09.2024 - Current
  • Maintained up-to-date knowledge of current promotions and discounts to inform customers appropriately.
  • Increased customer satisfaction by providing exceptional service.
  • Created visually appealing merchandise displays attracting more foot traffic into the store.
  • Maintained a conversion rate of over 18% at all times
  • Collaborated with team members to achieve monthly targets.
  • Assisted shoppers with product selection for improved buying experience.

Bartender

Coppa Club
Streatley on Thames, United Kingdom
05.2022 - 08.2024
  • Trained new staff members effectively, ensuring top-notch service standards were maintained.
  • Created an inviting atmosphere through friendly interaction with customers.
  • Readied glasses, garnishes, ice and other bar equipment prior to opening hours ensuring readiness for service".
  • Collaborated with team members to provide seamless service during busy periods.
  • Adapted quickly to different situations maintaining efficiency even under pressure.

Dog Day Care Worker

WalKeys
South Stoke, Oxfordshire
12.2021 - 08.2022
  • Followed set routines for feeding, exercise, rest periods so as not to disrupt established habits of the dogs.
  • Played interactive games with dogs, stimulating mental alertness and satisfaction.
  • Developed trust and positive rapport with dogs to ensure comfort during owner's absence.

Bartender/Waitress

Five Little Pigs
Wallingford, United Kingdom
05.2020 - 05.2022
  • Joined them from pre-opening - the business securing Michelin guide status end of 2023
  • Worked in a fast paced environment and constantly interacting with guests.
  • Worked collaboratively within a team to ensure smooth operation during peak hours.
  • Enhanced customer experience by suggesting food pairings with beverages.
  • Ensured compliance with hygiene standards through routine cleaning tasks.

Childminder

Family
Wallingford
12.2018 - 01.2020
  • Childminding for a local family with 3 children
  • Developed creative activities for enhanced mental stimulation.
  • Prepared nutritious meals to encourage healthy eating habits.
  • Assisted with homework to enhance academic performance.
  • Provided physical care for infants, ensuring their comfort and wellbeing.
  • Established routines for improved time management skills in children.

Education

Undergraduate Bsc - Business Management

Oxford Brookes University
09/2022 - 05/2025

GCSE & A-Levels - 8 subjects including Maths and English, BTEC Level 2 in Business & Sport Studies, BTEC Level 3 in Business & Sport Studies, WJEC - Food Technology

Wallingford Secondary School
09.2015 - 6 2022

Skills

  • Proactive engagement
  • Effective selling techniques
  • Customer-Focused approach
  • Digital marketing
  • Rapport building
  • Effective time management
  • Strategic upselling
  • Customer Service
  • Product knowledge
  • POS Systems
  • Face-to-face selling
  • Retail KPI tracking
  • E-Commerce platform use
  • Till and cash handling

Accomplishments

  • Wallingford School Senior Prefect
  • Sports Leader Qualification (07/18)
  • Full clean UK driving licence
  • Member of Brookes football team

Affiliations

  • Football
  • Technology and AI
  • Fashion and Design
  • Gym
  • Music and Podcasts
  • Marketing and sales

Certification

First Aid Certificate awarded in 2023, completed when working at Five Little Pigs.

References

References available upon request.

Timeline

Sales Associate

Calvin Klein
09.2024 - Current

Bartender

Coppa Club
05.2022 - 08.2024

Dog Day Care Worker

WalKeys
12.2021 - 08.2022

Bartender/Waitress

Five Little Pigs
05.2020 - 05.2022

Childminder

Family
12.2018 - 01.2020

GCSE & A-Levels - 8 subjects including Maths and English, BTEC Level 2 in Business & Sport Studies, BTEC Level 3 in Business & Sport Studies, WJEC - Food Technology

Wallingford Secondary School
09.2015 - 6 2022

Undergraduate Bsc - Business Management

Oxford Brookes University
09/2022 - 05/2025

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Olivia Grace Sabey