Olivia Westaby
Thirsk,NYK
Summary
Dedicated professional with expertise in food and beverage service, demonstrating strong communication skills and resilience under pressure. Proficient in upselling techniques, table setting, clearing, and maintaining cleanliness and hygiene standards. Efficient in tills operation and bill calculation, committed to delivering exceptional customer experiences.
Overview
1
1
year of professional experience
Work History
Waitress - on a Sunday lunchtime
The Carlton inn
Carlton Husthwaite, North Yorkshire
09.2024 - Current
- Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders.
- Accurately took orders, making menu recommendations as appropriate.
- Kept tables clear of used crockery, glassware and cutlery.
- Polished glasses and cutlery.
- Prepared tables for guests and reset tables between customers.
- Arranged tables and set up linens and silverware in preparation for guests.
- Greeted and escorted guests to tables.
- Took payments on card machine.
- Took food out to customers.
- Pot washing.
Waitress - on a Friday evening
White horse cafe
Thirsk, North Yorkshire
04.2024 - Current
- Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders.
- Accurately took orders, making menu recommendations as appropriate.
- Kept tables clear of used crockery, glassware and cutlery.
- Greeted and escorted guests to tables.
- Checked frequently on guest needs and retrieved items, filled beverages, or answered questions.
- Took payments.
- Pot wash
- Clean and tidy restaurant at the end of service.
Education
Currently Studying For GCSE'S
Thirsk School And Sixth Form College
Thirsk, North Yorkshire 09.2020 -
Skills
- Strong communication
- Resilient under pressure
- Upselling techniques
- Food and beverage service
- Table setting
- Table clearing
- Cleanliness and hygiene
- Tills operation
- Bill calculation efficiency
Timeline
Waitress - on a Sunday lunchtime
The Carlton inn
09.2024 - Current
Waitress - on a Friday evening
White horse cafe
04.2024 - Current
Currently Studying For GCSE'S
Thirsk School And Sixth Form College
09.2020 -
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