Olivia Lloyd

• Delivered +24% growth across margin (£395K → £490K) and revenue (£2.44M → £3.03M) within Document Solutions.
• Own and manage the full sales lifecycle across enterprise and mid-market accounts, from opportunity creation through to close.
• Build and maintain a high-quality pipeline through targeted outreach, account mapping, and campaign execution.
• Strengthen vendor relationships by securing competitive pricing, MDF funding, and joint go-to-market initiatives.
• Deliver internal enablement sessions and develop sales collateral to improve team capability and alignment.
• Drive account growth and retention through structured account planning and proactive engagement.
• Maintain accurate CRM data, forecasting, and reporting to support business planning.

Key Achievements:

• Cory Group: Won and delivered a document management solution in a competitive multi-vendor process, securing stakeholder buy-in across the organisation.
• Dyson: Led a strategic print transformation (HP → Canon), identifying customer pain points and enabling long-term project engagement around document management and AI readiness.
• Delaware North: Identified and developed a new opportunity, leading a proof of concept addressing operational risks in allergen data management.

• Managed a portfolio of enterprise accounts with annual revenues exceeding £1M, contributing to growth, retention, and expansion.
• Supported full sales cycles across IT solutions, contributing to deal progression and renewals.
• Built strong relationships with senior stakeholders to deliver tailored technology solutions.
• Maintained accurate pipeline tracking and CRM hygiene to support forecasting.
• Coordinated delivery of collaboration and IT projects, ensuring successful implementation.

• Managed residential property transactions end-to-end, ensuring compliance and accuracy.
• Drafted legal documentation and conducted AML checks.
• Acted as key liaison between clients and third parties to ensure smooth progression.
• Maintained case management systems and completed post-completion processes efficiently.

• Recognised as Top Performing Salesperson in telemarketing role (Direct Travel).