Olivia Howard
Heathfield,East Sussex
Summary
A dedicated professional with strong interpersonal skills and a proven ability to adapt to various tasks. Experienced in order processing and customer service, with a focus on empathy and understanding. Skilled in receiving and implementing feedback effectively, aiming to leverage these abilities in a dynamic work environment.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
Work history
Assistant team leader
Lymley woods
Mayfield, East Sussex
10.2024 - Current
- Assisted in coordinating team activities and ensuring effective communication amongst members.
- Implemented strategies for task delegation and workflow management.
- Supported team leader in developing project plans and setting achievable goals for the team.
Waitress supervisor
Piccolo Cafe
Wadhurst, East Sussex
10.2022 - Current
- ensure customer satisfaction/comfortable dining experience
- took orders
- washed dishes
- used EPOS systems to take payments
Education
GCSEs - Chemistry, Biology, Physics, Maths, English literature and language, Design and Technology, History
Bennett Memorial Diocesan School
Kent 09.2022 - 07.2024
Skills
- Good with people
- Can adapt to tasks
- Good with feedback
- Empathy and understanding
- Order processing
- Have had customer service training
Timeline
Assistant team leader
Lymley woods
10.2024 - Current
Waitress supervisor
Piccolo Cafe
10.2022 - Current
GCSEs - Chemistry, Biology, Physics, Maths, English literature and language, Design and Technology, History
Bennett Memorial Diocesan School
09.2022 - 07.2024