Summary
Overview
Work history
Education
Skills
Additional Information
Certification
References
Timeline
Generic

OLIVIA CARLY GEORGESON

Maddiston,Scotland

Summary

Dynamic and adaptable professional with a strong foundation in leadership, communication, and teamwork. Demonstrates excellent time-management and problem-solving skills, complemented by a high standard of cleanliness and common sense in Health & Safety. Experienced in liaising with medical professionals, showcasing emotional intelligence and empathy. Possesses artistic flair and good imagination, alongside motivational skills that inspire teams to achieve their best. Career goal includes leveraging these competencies to contribute effectively in a challenging environment while continuing to develop professionally.

Overview

10
10
years of professional experience
1
1
Certification

Work history

Dinning Area Manager

McDonalds ESJ
Falkirk, Falkirk
12.2020 - Current
  • In charge of noticing potential hazards and ensured they were swiftly dealt with
  • Planned activities to foster and ensure a welcoming environment for all
  • Promoted a positive work environment which increased employee retention rate.
  • Streamlined operations by introducing innovative managerial procedures.
  • Handled crisis situations promptly and efficiently, minimising potential risk or damage.
  • Fostered a culture of continuous improvement within the organisation.
  • Liaised regularly with senior management to discuss operational updates and improvements.
  • Ensured compliance with all regulatory standards to maintain brand reputation.
  • Improved customer satisfaction rate by implementing innovative solutions to common complaints.
  • Responded swiftly to emergency situations requiring immediate cleanup to minimise disruption.
  • Assured customer satisfaction by maintaining a clean and sanitary work environment.

Volunteer

Youth Club
01.2016 - 01.2018


  • Supervised recreational activities ensuring safety of all participants.
  • Managed volunteers, ensuring smooth operation during club activities.
  • Monitored facility maintenance tasks maintaining a clean and welcoming space.
  • Encouraged team-building exercises resulting in stronger bonds between youth club members.
  • We offered the members activities such as sport, baking, art and crafts etc.
  • Communication and observational skills were highly important in this role.
  • I was also involved in cleaning, tidying and re-organising everything.
  • After a messy night I would clean the floors and any other surfaces.
  • I also took older groups on excursions, ensuring they were kept safe whilst allowing learning and independence to develop in a supervised setting.
  • I was able to gain my PVG through this group.

Education

A-Levels - Art & design

Braes high School
Falkirk
08/2018 - 05/2019

A-Levels - English

Braes High School
Falkirk
08/2018 - 03/2019

Skills

  • Developing leadership skills
  • Excellent communication skills
  • Flexible and reliable
  • Time-management
  • Artistic
  • Good imagination
  • Strong team player
  • Motivational skills
  • Excellent time-keeping
  • Quick learner
  • Common sense in Health & Safety
  • Good computer skills
  • Overall high cleanliness standard
  • Experience liaising with medical professionals
  • Problem solving skills
  • Emotional intelligence and empathy

Additional Information

Since Primary 5 I have been the main carer for my mother who has multiple physical and mental heath disabilities. This role has required me to work independently, while also liaising with medical professionals to ensure her safety and make sure her care needs are met. I have developed strong skills in managing medication routines, scheduling and timing care and responding effectively to mental health crises, Including Bipolar Highs, Lows and episodes. This experience has given me a high level of resilience, responsibility and practical understanding of healthcare and support

Certification

Full PVG

References

References available upon request.

Timeline

Dinning Area Manager

McDonalds ESJ
12.2020 - Current

Volunteer

Youth Club
01.2016 - 01.2018

A-Levels - Art & design

Braes high School
08/2018 - 05/2019

A-Levels - English

Braes High School
08/2018 - 03/2019

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OLIVIA CARLY GEORGESON