Olivia Annand
Summary
I am a friendly and motivated individual with good communication and teamwork skills, able to handle fast-paced environments, and provide excellent customer service. Proficient in multitasking and maintaining a positive attitude under pressure.
I am eager to take on this challenging new role, shadow experienced workers and gain knowledge and industry skill through hands-on experience.
Overview
2
2
years of professional experience
Work history
Waitress
Poppins
Welwyn Garden City, Hertfordshire
2026.03 - 2026.06
- Ordered and stocked beverage supplies, maintained availability of popular drinks.
- Provided top-notch service to customers, improved overall dining experience.
- Advanced team efficiency by assisting in training new waitstaff members.
- Improved customer satisfaction by providing efficient and friendly service.
- Maintained clean and organised dining area for customer comfort.
- Demonstrated excellent multitasking abilities for timely delivery of orders.
- Collaborated with kitchen staff to ensure order accuracy.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
Work experience Teaching assistant
Holwell Primary School
Welwyn Garden City, Hertfordshire
2024.03 - 2024.03
- Led small group sessions for enhanced focus on challenging topics.
- Prepared classroom materials to facilitate efficient lessons.
- Supervised students in classrooms, halls, cafeterias, school yards, and gymnasiums, or on field trips providing safe, supportive environment.
- Offered one-on-one guidance to struggling students for improved academic performance.
- Managed administrative tasks, aiding smooth running of the class.
- Oversaw students during breaks to maintain safe environment.
Education
NVQ Level 2 - Art and design
Oaklands College
St Albans09.2025
GCSEs -
Bishops Hatfield Girls School
Hatfield 09.2020
Skills
- Patience and tolerance
- Sensitivity to animal needs
- Social emotional learning
- GCSE subject knowledge
- Team player
- Creative thinking
- Technology savvy
- Oral communication
- Calm under pressure
- Passion for animals
- Animal empathy
- Ethical integrity
Affiliations
- I am a very creative individual with a deep seated love for animals. I currently have two French Lop rabbits and a 6 year old dog. My animals make me feel calm and I love being with them. My next love, is music, I listen to most genres and like to watch a good film instead of scrolling.
Timeline
Waitress
Poppins
2026.03 - 2026.06
Work experience Teaching assistant
Holwell Primary School
2024.03 - 2024.03
NVQ Level 2 - Art and design
Oaklands College
GCSEs -
Bishops Hatfield Girls School