Charlotte Tate
Lytham St Annes,Lancashire
Summary
I'm an organised and outgoing waitress with 7 years of experience. Successful at managing multiple priorities with a positive attitude. Willing to take on greater responsibilities to meet team goals and able to keep calm and up to speed in stressful and busy environments. I am efficient at solving problems and improving customer satisfaction.
Overview
8
8
years of professional experience
2
2
years of post-secondary education
Work History
Waitress
Inn on the prom hotel
Lytham St Annes, Lancashire
03.2017 - Current
- Improved customer satisfaction by providing efficient and friendly service.
- Managed table settings for enhanced dining experience.
- Utilised professional communication skills to resolve customer complaints.
- Assisted with inventory management, streamlined restaurant operations.
- Provided top-notch service to customers, improved overall dining experience.
- Collaborated with kitchen staff to ensure order accuracy.
- Maintained clean and organised dining area for customer comfort.
- Enhanced guest satisfaction through attentive and prompt service.
- Accommodated special event needs, provided customised services for parties.
- Maintained excellent level of service in busy and demanding restaurant environment.
- Informed kitchen staff regarding special order requirements.
Hairdressing assistant
Halo hair
Lytham St Annes, Lancashire
10.2016 - 04.2017
- Enhanced client satisfaction by providing exceptional hair washing and conditioning services.
- Maintained clean, hygienic salon environment for optimal client comfort.
- Assisted senior hairdressers to expedite service delivery.
- Strengthened relationships with clients through friendly conversation during appointments.
- Aided in achieving sleek finishes by blow-drying clients' hair post-cutting or colouring services.
Kids football coach
YMCA
Lytham St Annes, Lancashire
06.2016 - 09.2016
- Achieved high morale with effective motivational techniques.
- Coordinated practice sessions to enhance team coordination.
- Enhanced children's understanding of sports rules with clear, concise coaching methods.
- Implemented fun fitness routines, increasing participant enjoyment.
- Promoted principles of good sportsmanship amongst the children, fostering a respectful team environment.
Education
A-Levels - Music - Composition, Performance and Technology
The Blackpool Sixth Form College
Blackpool 09.2018 - 06.2020
GCSEs - English, Maths, Science, Art, Religious Studies, Geography
McKee College House
PoultonSkills
- Table preparation
- Customer service
- Food and beverage knowledge
- Complaint resolution
- Allergen awareness
- Time management
- Order taking
- Team coordination
- Positive attitude
- Stress tolerance
- Physical stamina
- Adaptable to change
- Customer relationship building
- Creating safe learning environment
- Maintaining patience and calmness
- Instrument proficiency
Affiliations
- Music - I play guitar, bass and piano. I also write my own music.
- Skateboarding
- Football
References
References available upon request.
Timeline
A-Levels - Music - Composition, Performance and Technology
The Blackpool Sixth Form College
09.2018 - 06.2020
Waitress
Inn on the prom hotel
03.2017 - Current
Hairdressing assistant
Halo hair
10.2016 - 04.2017
Kids football coach
YMCA
06.2016 - 09.2016
GCSEs - English, Maths, Science, Art, Religious Studies, Geography
McKee College House
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