
Accomplished professional with extensive expertise in the food industry, specializing in menu development and marketing promotions. Demonstrates proficiency in food presentation, ordering supplies, and staff scheduling, ensuring seamless operations. Skilled in mixology and bar equipment maintenance, complemented by a solid foundation in bookkeeping basics and cash handling. Committed to enhancing customer experiences through innovative solutions and efficient service delivery.
At The Badger Inn I take pride in delivering excellent customer service in a fast-paced pub and restaurant environment. Skilled in serving food and drinks, handling customer enquiries, maintaining a clean and welcoming atmosphere, and working efficiently as part of a team. I'm Reliable, approachable, and able to remain calm under pressure while ensuring guests receive a positive dining experience. Strong communication skills, attention to detail, and a hardworking attitude with a commitment to high standards of service.
At St Ives Brewery managing all aspects of bar operations to a high professional standard. Responsible for stock ordering and control, cash handling, end-of-night close downs, and overseeing operations across two warehouse venues. Developed and maintained the cellar to exceptional standards, taking great pride in ensuring all systems were clean, organised, and fully up to date to guarantee the highest quality pints possible. Trusted to work independently, lead by example, and maintain excellent service standards in fast-paced environments. Strong attention to detail, reliability, and a genuine passion for delivering quality customer experiences through outstanding cellar and bar management.
At The Rockpool is where I developed a strong all-round understanding of the hospitality industry. Gained extensive experience in customer service, food and drink service, bar work, teamwork, cash handling, and maintaining high standards in a busy environment. Built excellent communication and problem-solving skills while working closely with customers and colleagues.