Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic

Inga Alisauskaite

Evesham,WORCESTERSHIRE

Summary

Experienced in overseeing restaurant operations with focus on delivering exceptional customer service and optimising staff performance. Skilled in managing daily activities, ensuring compliance with health and safety regulations, and enhancing dining experiences through effective team leadership. Capable of driving operational efficiency and fostering collaborative work environment.

Energetic Restaurant Supervisor with knack for leading high-performing teams and delivering exceptional customer satisfaction. Boosted staff morale through effective training and mentorship, resulting in smoother operations and enhanced guest experiences. Thrives in fast-paced environments, driving improvements in service quality and operational efficiency.

Overview

14
14
years of professional experience

Work history

Restaurant supervisor

Buckland Manor
Broadway
12.2022 - Current
  • Established effective communication channels between front and back of house teams for smoother operation.
  • Provided leadership during busy periods to maintain excellent service levels despite high volumes of guests.
  • Organised special events and private functions, showcasing the establishment's versatility and adaptability.
  • Improved customer satisfaction by promptly addressing and resolving complaints.
  • Promoted positive dining experience with exceptional customer service skills.
  • Implemented new procedures for more efficient shift changes, increasing productivity.
  • Collaborated closely with kitchen staff to ensure consistent food quality and presentation for heightened guest satisfaction.
  • Coordinated daily restaurant operations, ensuring high quality service delivery at all times.
  • Maintained impeccable cleanliness standards throughout the restaurant, promoting a welcoming atmosphere for guests.
  • Ensured compliance with health and safety regulations to maintain a safe environment for both staff and customers.
  • Trained new staff members, leading to improved service standards.
  • Handled difficult customer situations calmly, retaining their loyalty and repeat business.
  • Recruited and trained new employees, offering ongoing support and guidance to maintain first-class customer service.
  • Gained experience in all restaurant activities, including waiting, bar and front of house.
  • Led motivated teams of front- and back-of-house staff, achieving high-quality standards and service.
  • Ensured exceptional health and safety standards by closely monitoring restaurant operations.
  • Conducted training sessions with staff in POS system and restaurant best practices, improving workforce talent and efficiency.
  • Boosted sales through targeted product training and upselling strategy.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Clearly and promptly communicated pertinent information to staff, maintaining knowledgeable service teams.
  • Collaborated with chefs to plan and implement fresh, innovative menus, driving restaurant footfall and sales.
  • Resolved complaints calmly and professionally to achieve positive customer outcomes.

Sales assistant

Gege's Clothing
Worcester , Worcestershire
11.2019 - 11.2022
  • Trained new staff members, fostering a supportive working environment.
  • Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
  • Built strong relationships with regular customers for repeat business.
  • Delivered exceptional after-sales service, encouraging repeat business.
  • Utilised excellent communication skills to provide detailed product information.
  • Maintained knowledge of current sales promotions helping customers make informed buying decisions.
  • Conducted daily inventory checks to manage stock levels accurately.
  • Collaborated effectively with team members to meet sales targets.
  • Demonstrated products effectively leading to increased sales conversions.
  • Fostered a welcoming store environment by maintaining clean and well-organised displays.
  • Monitored trends in consumer behaviour with keen attention to detail.
  • Learnt about new products quickly, providing comprehensive guidance to customers.
  • Managed till operations smoothly, reducing waiting time for customers.
  • Offered personalised shopping advice to enhance customer experiences.
  • Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
  • Resolved customer complaints and process issues with proactive problem-solving skills.
  • Operated cash registers with accuracy and processed cash and card transactions.
  • Followed company procedures and guidelines for smooth retail operations.
  • Maintained knowledge of products and features to provide recommendations to customers.
  • Assisted customers with product selection and sales, recommending items to increase transaction value.
  • Built lasting relationships with clients through customer service interactions.

Kitchen assistant

Green hill residential care home
Evesham
07.2015 - 10.2019
  • Contributed to team communication, resulting in better workflow efficiency.
  • Supported head chef in creating new menu items to diversify restaurant offerings.
  • Unloaded deliveries promptly for immediate storage and use of fresh produce.
  • Helped in the plating of dishes for enhanced visual appeal and presentation.
  • Assisted in stock rotation, reducing spoilage and wastage of ingredients.
  • Maintained cleanliness throughout the kitchen for improved hygiene standards.
  • Peeled, chopped and sliced vegetables as required by recipes, accelerating cooking times.
  • Assisted chefs with meal preparations for smoother service during peak hours.
  • Followed safety procedures whilst using kitchen equipment to prevent accidents on duty.
  • Performed regular checks on refrigerator temperatures ensuring safe preservation conditions of food.
  • Improved kitchen efficiency by assisting in food preparation tasks.
  • Prepared ingredients for increased speed of cooking process.
  • Assisted in inventory management to avoid food wastage.
  • Ensured proper waste disposal to maintain a hygienic kitchen environment.
  • Performed daily deep cleaning tasks to optimise workspace cleanliness standards.
  • Stored ingredients properly, extending their freshness dates significantly.
  • Cleaned utensils, achieving a more efficient work environment.
  • Washed dishes quickly after meals service to free up space in the kitchen area.
  • Kept kitchen areas clean, orderly and well-stocked for smooth service.
  • Carried out regular rubbish removal, mopping and sweeping, maintaining clean kitchen environments throughout service shifts.
  • Thoroughly cleaned kitchen utensils, cookware, glassware and serving dishes, maintaining faultless hygiene and presentation standards.
  • Cleaned food preparation and storage areas in line with schedule.
  • Trained junior staff on kitchen processes to meet food preparation standards.
  • Followed checklists to keep kitchen areas clean, stocked and sanitised.
  • Cleaned refrigerators, freezers and dry storage spaces to minimise contamination.
  • Assisted chefs with preparing and presenting food, employing meticulous attention to detail and quality standards.

Line leader

Angus soft fruits
Evesham
01.2011 - 03.2014
  • Implemented lean manufacturing principles for waste reduction.
  • Collaborated closely with Quality Control department to uphold stringent standards.
  • Managed shift schedules to maintain consistent production flow.
  • Supervised daily operations on the assembly line, ensuring on-time delivery of products.
  • Facilitated training sessions, improving staff competences and abilities.
  • Motivated team members, resulting in improved performance levels.
  • Achieved high quality production with meticulous attention to detail.
  • Supported staff learning and development for improved team capabilities.
  • Implemented health and hygiene standards for full safety compliance.
  • Monitored gauges, dials and indicators to verify proper machine operation.

Education

Sales assistant
Evesham

Skills

  • Empathy towards staff
  • Experience with catering operations
  • Knowledge of wine pairings
  • Food presentation aesthetics
  • In-Depth food industry knowledge
  • Decision-Making competence
  • Leadership acumen
  • Restaurant layout efficiency
  • Inventory control knowledge
  • Restaurant workflow coordination
  • Table setting standards
  • Punctuality assurance
  • Food hygiene regulations
  • Health and Safety Compliance
  • Cash handling accuracy
  • Labour and food cost control
  • Brand standards promotion
  • Sales performance monitoring

Languages

English,Lithuania,
Beginner
A1

Timeline

Restaurant supervisor

Buckland Manor
12.2022 - Current

Sales assistant

Gege's Clothing
11.2019 - 11.2022

Kitchen assistant

Green hill residential care home
07.2015 - 10.2019

Line leader

Angus soft fruits
01.2011 - 03.2014

Sales assistant

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Inga Alisauskaite