Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Oliver Williams

Cheltenham,Gloucestshire

Summary

Motivated and detail-orientated individual with experience in fast-paced customer service and hospitality environments. Demonstrated ability to manage personal finances and adapt to new environments during a six-month independent travel period. Eager to begin a career in a professional corporate environment where I can continue to develop my skills, contribute to business success and continue developing through new challenges and responsibilities.

Overview

1
1
Certification
3
3
years of professional experience

Work History

Bartender

The Royal Oak
Prestbury
06.2024 - Current
  • Built rapport with new people and colleagues, facilitating smooth communication and enhancing guest experiences.
  • Coordinated restaurant bookings and maintained stock levels while liaising with chefs to ensure timely food service.
  • Trained new employees on safety standards and service procedures, fostering a knowledgeable and compliant team.

Travel

Gap Year
10.2025 - 04.2026
  • Planned and managed a six-month period of independent travel, displaying organisation and budgeting skills.
  • Managed personal finances, coordinating transport and accommodation arrangements within budget constraints.
  • Adapted to new cultures and environments, strengthening problem-solving skills and confidence in handling unexpected challenges.

Volunteer

Charity Golf Event
Cheltenham
06.2024 - 06.2024
  • Supported organisers in setting up the event, carpark marshalling, drinks service, and collecting charity donations for Motor Neurone Disease.

Food and Beveridge Assistant

Ellenborough Park
Cheltenham
10.2023 - 03.2024
  • Delivered exceptional service in 5-star luxury hospitality environment, collaborating with colleagues to meet guest needs promptly.
  • Managed multiple tasks and customer requirements simultaneously, ensuring smooth operations and guest satisfaction.
  • Interacted professionally with high-profile guests, enhancing the hotel's reputation for outstanding service.

Front of House Team Member

The Fleet Inn
Twyning
05.2023 - 09.2023
  • Gained valuable experience in a fast-paced hospitality environment, developing strong customer service, communication, and problem-solving skills.
  • Communicated clearly and efficiently with team members to ensure smooth coordination of service during busy periods, demonstrating the need for teamwork to maintain a calm and organised environment.

Education

A-Levels -

Cleeve School and Sixth Form of Excellence
Cheltenham, GLS
01-2025

GCSEs -

Pittville School
Cheltenham, GLS
01-2023

Skills

  • Customer service
  • Communication skills
  • Problem solving
  • Time management
  • Accurate money handling
  • Data analysis

Certification

  • Achieved a Level 2 Food Safety and Hygiene award.
  • Completed my Food Allergen Awareness training.
  • Achieved an award for outstanding teamwork from Cheltenham Town FC Academy.
  • Full UK driving licence.

Timeline

Travel

Gap Year
10.2025 - 04.2026

Bartender

The Royal Oak
06.2024 - Current

Volunteer

Charity Golf Event
06.2024 - 06.2024

Food and Beveridge Assistant

Ellenborough Park
10.2023 - 03.2024

Front of House Team Member

The Fleet Inn
05.2023 - 09.2023

A-Levels -

Cleeve School and Sixth Form of Excellence

GCSEs -

Pittville School
Oliver Williams