Oliver Simpson

Working at McDonald's I was:

• Responsible for maintaining customer satisfaction by making sure food was cooked, assembled and presented in clean and safe ways.
• Trained in handling customers orders in friendly and approachable manners.
• Prevented cross-contamination through thorough cleaning and sterilisation of workstation.
• Inspected and confirmed correct product quantities before packaging, reducing errors or returns of orders.
• Improved longevity of food production equipment by performing preventative and general maintenance.
• Achieved production targets and maximised efficiency.
• Optimised line efficiencies through effective and efficient stock checking and replenishing.
• Inspected finished products for quality and adherence to specifications.

Working at Domino's Pizza I:

• Resolved customer complaints and answered queries about store products.
• Helped customers make product and service selections among range of options.
• Counted change correctly and issued customer receipts.
• Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
• Helped meet business needs by working extra shifts.
• Followed recipes precisely to deliver first-class meal quality and consistency.
• Maintained clean and sanitary food preparation and storage areas, mitigating health and safety risks.