Oliver Russell

Sales Negotiator (March 2024 - March 2025)

• Conducted property viewings, providing advice and building rapport with potential buyers.
• Negotiated offers to achieve the best possible price for clients.
• Managed sales progression, liaising with solicitors, surveyors, and mortgage advisors.
• Built and maintained strong relationships with buyers, sellers, and investors.

Lettings Negotiator (Feb 2023 - March 2024)

• Conducted property viewings, providing prospective tenants with expert advice and local market insights.
• Negotiated rental agreements, ensuring terms met both landlord and tenant requirements.
• Managed tenancy applications.
• Developed strong relationships with landlords and tenants.

• Face to face customer interaction and service.
• Building relationships with customers to increase loyalty and potential for more sales.
• Promoting and upselling goods.
• Distribution of stock in the store.

• Be a friendly face for new clients and members so they feel welcome in what can be an intimidating environment.
• Build up a rapport with clients to gain trust and business.
• Readily awaited for any questions or assistance needed by members

• Be presentable, ready to greet members and offer them our services.
• Make the customers feel cared for, going above and beyond, making sure they have all they need.
• Help organise the club ready for events, ensuring everything was spotless and laid out to perfection.

• Greeted customers and helped with product questions, selections and purchases, including in-store and e-service transactions.
• Promoted customer loyalty and consistent sales by delivering a friendly service and knowledgeable assistance.