Jenna Sharp
Wirral
Summary
I am a confident and personable professional with nearly 10 years of experience in customer-facing roles, including working for Emirates and within sales environments. Through these roles, I have developed excellent communication skills, the ability to remain calm and professional in busy environments, and a strong focus on delivering outstanding customer service.
Overview
12
12
years of professional experience
Work history
Sales and Lettings Negotiator
Karl Tatler Estate Agents
Wirral, Merseyside
2025.01 - Current
- Presented property features to prospective buyers to influence purchase decisions.
- Managed challenging negotiations, ensuring a win-win outcome for all parties involved.
- Coordinated with other team members to achieve collective sales objectives.
Cabin Crew
Emirates Airlines
Dubai
2023.03 - 2024.12
- Helped passenger with diverse comfort requests and answered questions.
- Assessed emergency equipment and first aid kits ahead of travel.
- Demonstrated professionalism when dealing with challenging or difficult passengers to maintain a peaceful journey environment.
- Assisted with passenger boarding, luggage stowage, and seating arrangements for smooth flight operations.
- Maintained composure under pressure while handling multiple responsibilities on long-haul flights resulting in high-quality service delivery.
- Contributed to high customer satisfaction levels via exceptional interpersonal skills and attention to detail during in-flight services delivery.
Sales Representative / Account Manager
Diamond Industrial Limited
2022.05 - 2023.03
Sales Negotiator
Bradshaw Farnham & Lea
2020.03 - 2022.05
Property Manager
Connells / Sequence
2017.11 - 2019.01
Inspections Clerk
Connells / Sequence
2016.10 - 2017.10
Café assistant
GJ'S Café
2014.04 - 2016.10
Education
GCSE - English language, English Literature, Mathematics, French, Chemistry, Biology, Physics, History, Media studies, Business and Events Management, Accountancy
Pensby High School For Girls
2010.09 - 5 2015
Skills
- Teamwork
- Assertiveness
- Approachable
- Communication
- Problem-solving
- Managing/maintaining relationships with customers
References
Available on request
Timeline
Sales and Lettings Negotiator
Karl Tatler Estate Agents
2025.01 - Current
Cabin Crew
Emirates Airlines
2023.03 - 2024.12
Sales Representative / Account Manager
Diamond Industrial Limited
2022.05 - 2023.03
Sales Negotiator
Bradshaw Farnham & Lea
2020.03 - 2022.05
Property Manager
Connells / Sequence
2017.11 - 2019.01
Inspections Clerk
Connells / Sequence
2016.10 - 2017.10
Café assistant
GJ'S Café
2014.04 - 2016.10
GCSE - English language, English Literature, Mathematics, French, Chemistry, Biology, Physics, History, Media studies, Business and Events Management, Accountancy
Pensby High School For Girls
2010.09 - 5 2015