Oliver Richardson
Fleet,Hampshire
Summary
Enthusiastic and target-driven individual with a distinction level background in Business and Finance and a lifelong passion for Motorsport and the Automobile industry. Extreme confidence communicating with people whom have various backgrounds and skill sets, and motivated by team success. Eager to begin a long-term role in automotive sales where I can combine my product knowledge, relationship-building skills, and passion for the industry in order to contribute to my team's success.
Overview
7
7
years of professional experience
Work history
Front of house team member & Bartender
The Lismoyne Hotel
Fleet, Hampshire
2024.07 - Current
- Established strong relationships with regular diners, developing a loyal client base.
- Learned to manage a team efficiently and maintain uninterrupted service quality.
- Recommended a wide variety of menu items to guests, enhancing their dining experience.
- Maintained high standards of professionalism and customer service during peak times.
- Delivered consistent professional service whilst handling multiple tasks simultaneously.
Work Experience
ServiceNow
Staines-upon-Thames, Surrey
2022.05 - 2022.06
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Analysed workflows of a leading global software company to identify their best practices.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Explored business strategies for customer engagement enhancing client interaction therefore improving sales numbers.
Royal Air Force, Air Cadet
Farnham Air Training Corps
Farnham, Surrey
2019.10 - 2020.09
- Participated in physical and educational aviation training exercises and completed exams to develop skills and knowledge.
- Practiced communication amongst a team of over 50 cadets using radios to complete complex tasks.
- Developed strong discipline and awareness as a result of various group training exercises.
- Actively performed in the 2019 Remembrance Day parade, upholding professionalism and respect
- Upheld strict uniform and grooming standards within the unit.
Education
A-Levels - Business Studies & Financial Studies
The Sixth Form College Farnborough
Farnborough, Hampshire 09/2023 - 07/2025
GCSEs - Maths, English, Science, Sports, Business, Art, French
Salesian College
Farnborough, Hampshire 09/2018 - 05/2023
Bronze Duke of Edinburgh Award - Communication, Teamwork, and Navigation
Duke of Edinburgh Award
Farnborough 04/2025 - 06/2025
Skills
- Exceptional customer service ability
- Great product knowledge, understandings of the pros and cons behind each of the various products
- Effective communicator in volatile environments
- Up-selling practices followed by In-Person sales techniques
- Management of a diverse, effective workforce
Affiliations
- Motorsport
- Sports including: Rugby, Football, and Golf
- Music Events
- Personal Health & Wellbeing
- Attending car events and motor shows
Timeline
Front of house team member & Bartender
The Lismoyne Hotel
2024.07 - Current
Work Experience
ServiceNow
2022.05 - 2022.06
Royal Air Force, Air Cadet
Farnham Air Training Corps
2019.10 - 2020.09
A-Levels - Business Studies & Financial Studies
The Sixth Form College Farnborough
09/2023 - 07/2025
GCSEs - Maths, English, Science, Sports, Business, Art, French
Salesian College
09/2018 - 05/2023
Bronze Duke of Edinburgh Award - Communication, Teamwork, and Navigation
Duke of Edinburgh Award
04/2025 - 06/2025