Ned Parkinson
Parkstone,Dorset
Summary
Throughout previous work experience I've gained skills that have helped improve work ethic in order to achieve high standards. Experience in sales has exceeded confidence in customer service in person and over the phone ensuring a customer is left satisfied. This area of work has also taught me how to handle payments, invoices and quotes. Working in a kitchen environment has helped understand the importance of food safety, team communication as well as food service standards and possible risk of allergens. Experience in front of house roles has taught me to excel in high intensity environments have highlighted the importance of time management, organisation and always ready to resolve any possible problems or conflicts.
Overview
4
4
years of professional experience
Work history
Bartender / Front of House Team Member
South Deep
Parkstone, Dorset
02.2025 - Current
- Created an inviting atmosphere through friendly interaction with customers.
- Managed stock levels efficiently, preventing shortage during peak hours.
- Resolved customer complaints promptly to maintain good relationships.
- Readied glasses, garnishes, ice and other bar equipment prior to opening hours ensuring readiness for service".
- Collaborated with team members to provide seamless service during busy periods.
- Adapted quickly to different situations maintaining efficiency even under pressure.
- Checked identification of customers to ensure legal drinking age compliance.
- Provided excellent service to customers, resulting in repeat business.
Sales Advisor
Lewis Concrete LTD
Wimbourne Minster , Dorset
11.2023 - 08.2024
- Increased sales opportunities by regularly replenishing stock levels of recently sold products.
- Managed over 10 to 15 calls a day, in addition handling an average of 20 customers in person per shift.
- Established customer needs, offering personalised guidance with product and accessory selection.
- Warmly greeted customers to establish positive first impressions while enhancing in-store experiences.
- Assisted customers with product returns, converting refund requests into exchange opportunities to maximise store revenue.
- Trusted with money and represented the company as the first contact of retail and trade customers.
- Learnt how to drive a counterbalance forklift truck under supervision.
Front of house team member
The Four
Poole , Dorset
07.2023 - 11.2023
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Greeted customers warmly and professionally on arrival, promptly directing to allocated tables.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Maintained attractive, clean and orderly spaces, creating a welcoming atmosphere for customers.
- Confidently managed customer requests by listening actively to concerns and providing positive solutions.
- Polished glasses and cutlery to pristine standards.
- Maintained excellent guest satisfaction by providing attentive, proactive and helpful service.
Bartender
Dancing Moose
Parkstone, Dorset
07.2024 - 07.2024
- Welcomed guests with friendly conversation and fun atmosphere.
- Completed end-of-day cleanup to reset bar for next day.
- Collected, washed and put away glassware between guests.
- Served guests spirits, lagers and stouts at bar.
- Input orders into register, calculated bills and collected payments.
- Set up bar area daily with clean furniture, supplies and beverage stock for typical bar demands.
- Supported serving staff with fast, accurate beverage preparation.
Refrigeration Installation
Jaylee
Bournemouth, Dorset
07.2024 - 08.2024
- Replaced defective parts for improved equipment longevity.
- Wore protective clothing to maintain safe working environments.
- Operated precision tools across varied technical tasks.
- Installed Air Conditioning & refrigerators into multiple establishments
- Used various measurement meters, clamps and instruments for reliable testing.
Host / Set coordinator
Houghton Festival
Houghton , Norfolk
08.2022 - 08.2022
- Managed a mindfulness centre at the festival.
- Warmly invited customers inside, explaining thoroughly the classes and experiences that take place inside.
- Maintained a friendly and peaceful environment while taking responsibility for any disturbances.
- Cleaned and packed all equipment after a class had finished then began to set up next. This involved rolling up yoga mats, sweeping the floors and helping any customers with lost possessions.
- Assisted teachers / sound technicians with anything they needed to ensure a positive experience.
- Advised other employees / volunteers if they didn't know what to do.
Picker and Packer
Team Jobs
Blandford Forum , Norfolk
12.2023 - 12.2023
- Maintained a fast pace to meet order deadlines, contributing to smooth dispatch activities.
- Packaged products using skin wrap machines (or alternatively by hand).
- Worked effectively and efficiently to consistently achieve productivity throughout the job.
Pizza Maker
Papa Johns
Parkstone , Dorset
04.2021 - 07.2021
- Adapted recipes and ingredients to common customer requirements such as vegan, dairy-free and gluten-free pizzas to engage larger audience.
- Kept tidy, clean and neat appearance at all times, complying with company hygiene standards.
- Oversaw stock, delivery and rotation systems, monitoring supply inventory and rotating stock to promote freshness.
Education
GCSEs -
Lytchett Minster School
Poole, ENG 09.2019 - 07/2021
Skills
- Attention to detail
- Time Management
- Telephone customer service
- Product presentations
- Food safety
- Table service
- Efficient under pressure
- Cash handling
- Confident communicator
- Outgoing and enthusiastic
- Self Motivated
- Payment Processing
- Customer Service
Languages
English
Affiliations
- Music Production
- Graphic Design
- Screen Printing
Timeline
Bartender / Front of House Team Member
South Deep
02.2025 - Current
Bartender
Dancing Moose
07.2024 - 07.2024
Refrigeration Installation
Jaylee
07.2024 - 08.2024
Picker and Packer
Team Jobs
12.2023 - 12.2023
Sales Advisor
Lewis Concrete LTD
11.2023 - 08.2024
Front of house team member
The Four
07.2023 - 11.2023
Host / Set coordinator
Houghton Festival
08.2022 - 08.2022
Pizza Maker
Papa Johns
04.2021 - 07.2021
GCSEs -
Lytchett Minster School
09.2019 - 07/2021
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