Oliver Minett
Petts Wood, Orpington,Kent
Summary
I am an experienced hospitality professional with over 2.5 years of working in a busy restaurant. I possess a strong work ethic, am able to think on my feet and am driven to achieve in both my professional and personal life. I have strong communication skills and easily interact with both my fellow employees and customers. I also have excellent people skills and enjoy working in a team, with the end goal to fully satisfy the needs of customers
Overview
2
2
years of professional experience
1
1
Certification
Work history
Front of House/Waiter/Bartender
Semosh
Petts Wood, Orpington, Kent
10.2023 - Current
- Able to deal with large, private events, working effectively as part of a team
- Communicated dietary requirements to kitchen staff, avoiding potential allergic reactions.
- Provided menu explanations to customers, aiding their meal choices.
- Enhanced dining atmosphere with friendly and attentive customer service.
- Handled complaints effectively, ensuring repeat business.
- Resolved minor issues swiftly before they escalated into major problems thus securing positive reviews from customers.
- Followed health and hygiene standards when handling food and cleaning restaurants.
- Developed rapport with regular customers, ensuring they come back
Office administrator (work experience)
FLR Spectron
Orpington, Bromley
07.2024 - 08.2024
- Job rotation within departments including Marketing, Sales, Interiors, Finance, and IT.
- Completed data entry tasks accurately, ensuring error-free records were maintained.
- Accompanied members of the team to site visits.
- Given sole responsibility for data cleansing on the company's Sharepoint.
- Resolved customer queries promptly for improved client satisfaction.
- Provided administrative support during high-pressure periods, aiding overall productivity.
Education
A-Levels -
Ravenswood School
Bromley 09.2023 -
GCSEs -
Ravenswood School
Bromley 08.2018 - 06.2023
Fresh Tracks Chalet School
Polzeath, Cornwall 04.2001 - 07.2025
La Cucina Caldesi Cooking School
City of London 08.2021 - 08.2021
Skills
- Customer Service - Friendly, polite, helpful, adaptable
- Teamwork - Working well within a team, understanding that communication is key to ensure a smooth service
- Positive Attitude - enthusiastic and can-do attitude
- Confidence in my ability to deal with high pressure situation and different people
- Cooking Skills - booked onto Fresh Tracks Residential Chalet School 2025 to gain invaluable skills to prepare me to be an excellent chalet host
Websites
Affiliations
- I am a keen skier, football and padel tennis player
- I enjoy cooking in my spare time
- I go to the gym to relax and stay fit
- I love music and listen to diverse range of music genres
Certification
I have completed my Bronze Duke of Edinburgh Award
References
References available upon request.
Timeline
Office administrator (work experience)
FLR Spectron
07.2024 - 08.2024
Front of House/Waiter/Bartender
Semosh
10.2023 - Current
A-Levels -
Ravenswood School
09.2023 -
La Cucina Caldesi Cooking School
08.2021 - 08.2021
GCSEs -
Ravenswood School
08.2018 - 06.2023
Fresh Tracks Chalet School
04.2001 - 07.2025
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