Oliver Matthews

. Delivered high quality customer service in a fast-paced barbershop, building strong rapport with a range of clients and encouraging repeat business.

. Actively sold and recommended hair care and grooming products, tailoring suggestions to individual client needs and consistently driving add-on sales.

. Developed confidence in upselling and cross-selling products through clear communication and product knowledge.

. learned to handle customer objections and preferences professionally, ensuring a positive experience for every visit.

. Took initiative to learn techniques, product ranges, worked closely

with senior barbers taking feedback on board and applying it quickly to improve performance. . Represented the brand positively, maintaining professional standards and contributing to the brands reputation.