Oliver Bartok
London
Summary
Dynamic professional with expertise in team leadership, guest experience excellence, and retail operations. Proven ability to drive commercial success through event and launch management, KPI reporting, and stock and revenue control. Adept at visual merchandising, product display creativity, and social media activation to enhance brand presence. Skilled in recruitment practices, conflict resolution, and delivering exceptional communication across teams. Committed to fostering growth through innovative strategies and operational excellence.
Overview
11
11
years of professional experience
Work history
Assistant Manager
SNS / Sneakersnstuff
London
2019.01 - Current
- Led and coached a large team to deliver premium customer service in a high-volume store
- Managed performance reviews, scheduled training, and delegated daily responsibilities.
- Handled high-profile product launches and events, including private venue activations.
- Maintained commercial targets by presenting KPIs weekly to the European head office.
- Solved escalated customer issues swiftly and professionally.
- Liaised with stockroom and ops teams for timely product availability and launch prep.
- Banking cash for G4S and logging store revenue.
- Brief the team on any updates passed down to me, as well as taking feedback to relay.
Activations Supervisor
BEAM Creative Agency
London
2025.03 - Current
- Assisting with activations for album releases And worked with the likes of ASCO, SL, NEMZ, NorthsideBenji, Ciara and more.
- Delegate a small team to assist with setting up and handing out products for activations.
Sales Consultant
END Clothing
Soho
2018.01 - 2019.01
- Supported launch day logistics and trained team on service standards.
- Collaborated with buying team to understand trends and product placement.
- Coordinated visual merchandising for high-footfall retail.
Sales Consultant
Nike Lab 1948
London
2018.01 - 2018.11
- Handled exclusive collaborative product launches.
- Delivered team onboarding and ad hoc training sessions on footwear tech and trends.
- Played a key role in store operations, cashing up, stock intake, and customer styling.
Sales Consultant & IST Trainer
Nike
London
2015.01 - 2018.01
- Delivered in-the-moment training and facilitated onboarding for new staff.
- Assisted with stock takes, replenishment, and merchandising of new stock.
- Developed strong knowledge of footwear technology and trends for collector clientele.
- Maintained excellent product knowledge across all categories.
Education
BTEC Diploma Level 3 - Public Services
West Herts College
Watford, UKGCSEs - undefined
St. Joan of Arc Catholic School
Rickmansworth, UKSkills
- Team Leadership & Training
- Guest Experience Excellence
- Event & Launch Management
- Commercial & KPI Reporting
- Conflict Resolution
- Visual Merchandising
- Social Media & Activation Support
- Stock & Revenue Control
- Recruitment and hiring practices
- Product display creativity
- Communication excellence
- Retail operations understanding
References
Available upon request
Affiliations
- Keeping active with cycling and roller skating
- Sneaker collector and enthusiast
References
References available upon request.
Timeline
Activations Supervisor
BEAM Creative Agency
2025.03 - Current
Assistant Manager
SNS / Sneakersnstuff
2019.01 - Current
Sales Consultant
Nike Lab 1948
2018.01 - 2018.11
Sales Consultant
END Clothing
2018.01 - 2019.01
Sales Consultant & IST Trainer
Nike
2015.01 - 2018.01
GCSEs - undefined
St. Joan of Arc Catholic School
BTEC Diploma Level 3 - Public Services
West Herts College