Oliseyenum Nwose
Wembley,London
Summary
Energetic, dependable, and resourceful employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to all aspects of work. Adept with sales floor duties such as customer satisfaction and de-escalation, as well as back of house duties such as stock management and organization, leadership, and team building.
Overview
6
6
years of professional experience
Work History
Sales Floor Team
British Heart Foundation
Kilburn, London
06.2024 - 08.2024
- Contributed approximately 300 hours of customer service and back-of-house tasks while gaining and developing relevant skills.
- Carried out day-to-day duties accurately and efficiently.
- Successfully delivered on tasks within tight deadlines.
- Supported team by demonstrating respect and willingness to help.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Summer Camp Volunteer
Cora Hartshorn Arboretum
Short Hills, United States
06.2018 - 08.2018
- Worked closely with other staff members for seamless camp operations.
- Created a fun, inclusive environment for positive camper experiences.
- Prepared craft materials, facilitated interactive sessions.
- Handled minor disputes between campers effectively to maintain harmony within group.
- Assisted in data collection for improving research accuracy.
- Collaborated with senior researchers to improve study design.
- Streamlined processes whilst maintaining strict adherence to safety protocols.
- Contributed to brainstorming sessions, fostering innovative approaches within the team.
Education
Master of Science - Animal Behaviour & Animal Welfare
University of Edinburgh
Edinburgh 09.2024 -
Bachelor of Science - Zoology
Queen Mary University of London
London 09.2021 - 06.2024
Skills
- Brand understanding
- Handling difficult customers
- Customer focus
- Stock management
- Customer enquiry handling
- Leadership
- Knowledge of Excel, R, & SPSS
- Calm under pressure
- Problem-solving
- Communication skills
- Strategic planning
- Resourcefulness
Affiliations
- Beekeeping
- Gaming
- Digital Art
- Cosplay
Languages
English
Native
German
Intermediate
Spanish
Intermediate
Danish
Beginner
Japanese
Beginner
Timeline
Master of Science - Animal Behaviour & Animal Welfare
University of Edinburgh
09.2024 -
Sales Floor Team
British Heart Foundation
06.2024 - 08.2024
Bachelor of Science - Zoology
Queen Mary University of London
09.2021 - 06.2024
Summer Camp Volunteer
Cora Hartshorn Arboretum
06.2018 - 08.2018
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