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OLAYINKA SHORINOLA
Work Preference
Summary
Compassionate and reliable Care Assistant with over three years of experience providing high-quality, person-centred care in domiciliary and supported living settings. Proficient in personal care, medication administration, safeguarding, and supporting individuals with diverse and complex needs, while promoting dignity, independence, and wellbeing.
Experienced in working independently in community settings, managing time efficiently across multiple clients, and maintaining accurate documentation to ensure continuity of care in accordance with CQC standards.
Currently on a Skilled Worker visa and seeking a sponsorship transfer with a stable, supportive care organisation. Actively pursuing NVQ Level 3 in Health and Social Care and preparing for the UK driving practical.
Overview
14
14
years of professional experience
Work History
Care Worker
Axela Care Ltd
London, Brent
04.2023 - Current
- Facilitated person-centred care in clients’ homes, promoting independence, dignity, and choice.
- Assisted with personal care tasks such as bathing, dressing, toileting, and continence support.
- Administered medication safely, utilising MAR charts to comply with care plans, and maintained accurate records.
- Supported clients with mobility and equipment, prioritising safety in all interactions.
- Provided assistance with nutrition and hydration, including meal preparation and feeding when necessary.
- Monitored changes in clients’ physical and emotional wellbeing and reported findings accordingly.
- Maintained daily records and handovers, ensuring compliance with CQC standards while managing time effectively across multiple visits.
Home Care Worker
Eleanor Health Care Group Limited
London, Lewisham
12.2022 - 04.2023
- Provided personal care and practical support based on individual care plans.
- Assisted clients with daily living activities to enhance independence and wellbeing.
- Supported medication routines and observed for any adverse reactions.
- Built positive relationships with clients through companionship, emotional support, and understanding.
- Ensured compliance with safeguarding policies, health and safety, and infection control procedures.
- Reported concerns and changes promptly to senior staff.
- Conducted housekeeping tasks to keep living areas presentable, clean and hygienic.
Secretary
FMI LUXURY GENERATION INT'L LTD
Istanbul, Turkey
12.2018 - 06.2022
- Streamlined inventory management by coordinating procurement and managing product purchases and returns.
- Optimised freight operations by preparing shipping inventories and financial documents.
- Ensured accurate order reconciliation by investigating process discrepancies.
- Developed the ability to work under pressure and deliver high-quality service.
- Managed records, handled customer queries, and maintained professional standards.
Secretary/Customer Care Representative
Iceit Limited
Lagos, Nigeria
07.2017 - 11.2018
- Manage office operations, including scheduling appointments, managing correspondence, and maintaining accurate records.
- Track customer satisfaction regarding products, services, and features
- Provide exceptional customer service, resolving customer inquiries and complaints in a timely and effective manner
Customer Service Representative/Secretary
Splashgreen
Lagos, Nigeria
08.2015 - 06.2017
- Streamlined workflow to align with customer timeframes.
- Evaluated relevant information to address product and service inquiries effectively.
- Provided feedback to enhance the efficiency of customer service processes.
Customer Operations Representative
Tech Mahindra Limited (Airtel Nigeria)
Ogun , Nigeria
04.2013 - 07.2015
- Managed back-office billing operations, ensuring accuracy in billing and prompt resolution of disputes.
- Resolved customer complaints through TABS 7, email, SMS, and other assigned channels.
- Handled VIP queries related to data, dropped balances, and recharge issues efficiently.
- Maintained accurate records of procurement activities to enhance financial management.
Procurement Officer
Crescent University (NYSC)
Ogun, Nigeria
03.2012 - 03.2013
- Streamlined procurement operations to ensure the timely delivery of goods, services, and resources to the university.
- Maintained accurate records of procurement activities, enhancing financial management.
- Documented student information and issued receipts to support administrative processes.
- Cultivated strong relationships with suppliers to optimise performance and fulfil contract obligations.
Education
Master of Business Administration - Administration in Marketing Management
University of Greenwich
2024
Bachelor of Science - Marketing
Lagos State University
01-2010
General Certificate Examination - Science (Secondary Education)
West African Examination Council
01-2004
West African Secondary School Leaving Certificate - Secondary Education – Science
Egba Comprehensive College
01-2003
Skills
- Person-centred care
- Personal hygiene assistance
- Medication administration and documentation
- Adult safeguarding
- Safe moving and handling
- Infection prevention and control
- Community-based support
- Autism and learning disability support
- Risk assessment and reporting
- Nutrition and hydration assistance
Professional Development
- NVQ Level 3 Health & Social Care (In Progress)
- Manual Handling Training
- Safeguarding Training
- Infection Control Training
- First Aid / Basic Life Support
- Medication Administration (MAR charts)
Interests
- Reading • Sports • Volunteering • Community activities
Skills
- Pressure area management
- Accurate record keeping
- Empathy and teamwork skills
- Time management and independence
- Flexibility and reliability
Additional Information
- Currently on a Skilled Worker visa – seeking sponsorship transfer
- UK driving practical test in progress
- Willing to relocate and work flexible shifts, including weekends
Education
MBA – Marketing Management
University of Greenwich, London – 2024
BSc Marketing
Lagos State University – 2010
Certification
- NVQ Level 3 in Health and Social Care
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Software
Languages
English
Advanced (C1)
Interests
Reading
Sports
Volunteering
Community activities
Timeline
Care Worker
Axela Care Ltd
04.2023 - Current
Home Care Worker
Eleanor Health Care Group Limited
12.2022 - 04.2023
Secretary
FMI LUXURY GENERATION INT'L LTD
12.2018 - 06.2022
Secretary/Customer Care Representative
Iceit Limited
07.2017 - 11.2018
Customer Service Representative/Secretary
Splashgreen
08.2015 - 06.2017
Customer Operations Representative
Tech Mahindra Limited (Airtel Nigeria)
04.2013 - 07.2015
Procurement Officer
Crescent University (NYSC)
03.2012 - 03.2013
Master of Business Administration - Administration in Marketing Management
University of Greenwich
Bachelor of Science - Marketing
Lagos State University
General Certificate Examination - Science (Secondary Education)
West African Examination Council
West African Secondary School Leaving Certificate - Secondary Education – Science
Egba Comprehensive College