Summary
Overview
Work History
Education
Skills
Languages
Timeline
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OLAWALE AKINALBI

OLAWALE AKINALBI

London,Rainhaim

Summary

Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support.

Level-headed professional with extensive experience helping patients and clients with self-care and day-to-day tasks. Kind and punctual individual assists with nursing treatments, supports diagnostic procedures and provides companionship. Passionate about improving well-being of others and providing compassionate treatment to patient community. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

8
8
years of professional experience

Work History

Senior Care Worker

JCMichael Group
Hackney, City of London
10.2022 - Current


  • Connected with service users on personal level by employing active listening and interpersonal skills to establish meaningful rapport.
  • Talked and actively listened to service users to nurture trusted relationships.
  • Encouraged community inclusion by supporting social activities, attending local support groups and events.
  • Adapted communication to enhance understanding of non-verbal, deaf, or elderly clients.
  • Championed patient independence, actively involving service users in care plan development.
  • Assisted individuals with daily activities to facilitate independent living.
  • Aided in bathing, dressing and continence support.
  • Performed range of motion exercises, supporting improved service user health and fitness.
  • Transported clients to appointments and completed errands.
  • Administered medication with rigorous planning and recordkeeping.
  • Updated doctors and family members on client progress.
  • Followed safe lifting and driving practices to achieve highest level of client safety.
  • Planned, prepared and served meals for [Number] clients, strictly following prescribed dietary orders.
  • Provided specialised support care to vulnerable individuals, effectively reducing hospital readmissions.
  • Provided personal hygiene assistance, consistently promoting comfort, dignity and respect.
  • Facilitated regular leisure activities to fully engage clients.
  • Upheld nationally recognised care standards.
  • Implemented support plans into service users' daily activities.

Brand Ambassador

Virgin Mobile UAE, Virgin
Dubai
01.2017 - 02.2022
  • Welcome customers by greeting them with a warm smile
  • Assist the customers accordingly to their required products plan
  • Increased brand awareness by designing unique customer experiences encompassing brand values.
  • Demonstrated detailed product knowledge to advise on current offerings.
  • Promote the product features and explain how the product works in a friendly matter and make it enjoyable moment and time for customer's
  • Grew sales revenue in line with personal and team targets.
  • Used friendly, outgoing and positive personality to approach customers with confidence and professionalism, improvising in uncertain situations.
  • Generated curiosity, trust and excitement when discussing product benefits and giving demonstrations.
  • Understood customer needs to tailor expert advice, helping to establish and maintain brand trust.
  • Built positive customer relationships, using interpersonal skills and natural charisma to engage in conversation.
  • Anticipated customer needs, going above and beyond to navigate objections and close sales.
  • Identified opportunities to upsell, augmenting average purchase value.
  • Demonstrated authenticity and genuine passion when talking about [Virgin mobile].
  • Leveraged goal-driven and ambitious mindset to consistently surpass sales and KPI targets.
  • Inspired exceptional customer experiences and brand loyalty to help increase repeat business.
  • Personalised customer experiences to deliver unique, premium and bespoke service.
  • Responds to any inquiries or customer's complaint in a resourceful manner


Blackberry Sales Representative

BLACKBERRY UAE, Mall of the Emirates
Dubai
08.2015 - 01.2017
  • Adapted sales techniques to specific clients and promoted products based on individualised client needs.
  • Prepared sales contracts and oversaw signing of both parties.
  • Responded to telephone and in-person requests for information.
  • Increased revenue by acquiring new customers and determining needs to offer relevant products.
  • Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
  • Built lasting relationships with clients through customer service interactions.
  • Contacted satisfied customers to offer additional services.
  • Set up appointments with potential and current customers to discuss new products and services.
  • Developed new business by networking with valuable customers.
  • Collected and processed payments.
  • Resolved customer concerns promptly to maintain satisfaction.
  • Presented latest merchandise to prospective buyers.
  • Generate reports on sales, providing relevant information to track sales progress and inform future strategies.
  • Accounted for all inventory and ordered new stock.

Education

Bachelor of Business Administration - Business Administration

Delta state University
Delta state
02/2011 - 01/2015

West African Examination Certificate - Accounting

Diocesan International Comprehensive College
Nigeria
08/2004 - 04/2010

Skills

  • Computer skills:
  • Meal preparation
  • Internet/Email
  • Patient moving and handling
  • Hoist transfers
  • Health monitoring
  • Wheelchair transfers
  • Dementia awareness
  • Elderly care
  • Medication administering
  • Repositioning residents
  • Care planning processes
  • Vulnerable Adult Safeguarding
  • Assisted feeding
  • Care needs assessment
  • Clinical support
  • Personal hygiene assistance
  • Personal care
  • Social care
  • Safeguarding knowledge
  • Care management
  • Disability care

Languages

English
Fluent

Timeline

Senior Care Worker

JCMichael Group
10.2022 - Current

Brand Ambassador

Virgin Mobile UAE, Virgin
01.2017 - 02.2022

Blackberry Sales Representative

BLACKBERRY UAE, Mall of the Emirates
08.2015 - 01.2017

Bachelor of Business Administration - Business Administration

Delta state University
02/2011 - 01/2015

West African Examination Certificate - Accounting

Diocesan International Comprehensive College
08/2004 - 04/2010
OLAWALE AKINALBI