OLANREWAJU OSENI
Summary
PERSONAL PROFILE A proactive, pragmatic, hands on, versatile, self-motivated PMO Analyst. Adept in Program and project management, strategic planning, whilst supporting the successful delivery of projects throughout the project lifecycle and embedding key project governance disciplines in cross-functional team building and leadership. I am used to supporting multiple work streams to deliver complex projects within tight deadlines and under pressure while championing the very best project management and methodologies. I pride myself on accomplishing multiple project management tasks like project planning, tracking, reporting, resource management, on-boarding /off-boarding, meeting set-up, stakeholder management, action follow-up, risk / issue and change management with proven track record. Currently I am seeking a challenging role where my PMO expertise can be suitably utilized.
Overview
11
11
years of professional experience
6
6
years of post-secondary education
3
3
Certifications
Work History
Settlement Analyst
Discover Financial Services
07.2021 - Current
- Serve as trusted advisor to clients and business partners by providing expert operational and financial support relating to settlement system balancing, keeping current control process documentation, determining problems, resolving imbalances, and servicing client enquiries
- Resolve all errors and rejections across daily balancing activities by performing comprehensive analysis and investigations, translate findings to deliver bespoke solutions
- Employ strong communication skills to establish relationships with the treasury team and Settlement Agent to identify and resolve cashbook/settlement discrepancies, including initiating manual payment requests
- Direct collaboration with the Network Finance team to support with general ledger balancing and initiate manual corrective postings
- Provide cost efficiencies and enhancing customer journey by supporting with automating system controls through feeding back defect and enhancement detail arising from daily processes or customer requirements
- Deliver multiple service improvements by maintaining process documentation and effective business controls
- Client servicing on settlement inquiries from clients and business partners, providing premier customer service, within agreed SLA
- Support with decision making by collating, analysing and interpreting data to produce a variety of reports relating to exchange rates, file submissions, handoff files, cashbook, and banking reconciliations
Project Support Officer
London School of Science and Technology
02.2017 - 07.2021
- Utilised technical expertise to manage company CRM System, accurately updated new and existing prospect details
- Swiftly adapted to any internal and external changes impacting services, such as student finance and government initiatives
- Managed a variety of key financial activities, including cash flow management
- Provided support to numerous students with completing student finance applications
- Applied commercial thinking to execute business development campaigns to engage existing and incoming prospects
- Promoted standardisation by training new members of the team
Project Support Analyst
Royal Bank of Scotland, RBS
02.2015 - 08.2017
- Set-up and attended Program status update meetings
- Created and updated Risk & Issue logs while supporting the project manager through day-to-day project reporting and milestone reviews
- Provided support to the project manager towards delivering projects within time and quality constraints
- Organised and attended meetings, ensuring meeting requirements were made available to attendees
- Also provided key meeting support to the Project Manager
- Cross checked project requirements to ensure the appropriate level of quality assurance was observed and assisted in peer reviews of others project deliverables
- Collaborated with internal customers and technical operations teams to ensure appropriate impact assessments were conducted and maintained a strong flow of communication
- Ensured reporting processes were strictly adhered to and that appropriate sign offs were obtained in order to proceed with operational plans
- Planned and held go/no go meetings ensuring outcomes are well documented and actions followed up on
- Proactively chased information for preparation of weekly high level status update reports
- Set-up and maintained electronic storage of project documentation for easy collaboration
- Identified and advised the Project Manager on issues and risks associated with the project
- Acted as liaison officer between the service and key stakeholders across the organisation
- Ensure agreed project parameters and KPIS were met to ensure quality service was delivered
- Interacted with work stream leads and project managers to create documentation
- Coordinated travel needs, schedules and meetings and also developed documents and monitored project activities
Project Support Officer
BT Telecoms
01.2013 - 11.2015
- Collated weekly status update reports/slides and presented at meetings
- Captured and tracked meeting actions and followed up with the action owners
- Conducted 1:1 project update review meetings with PMs and work-stream leads concurrently
- Monitored and controlled budget expenditure to ensure correct costs were received
- Managed and embed change activities and initiatives into Program team’s ways of working
- Prepared high level aggregated Program progress report for steering committee meetings
- Defined, managed and tracked KPIs for Program and project managers
- Initiated, reviewed and managed milestone tracking on smartsheet and raid logs
- Supported work stream leads and project managers in planning and roll out of their projects
- Took meeting minutes on behalf of project manager and fed back to stakeholders
- Maintained all work according to Program procedures and policies
- Monitored and coordinated project reporting: maintaining the specified dates and deadlines
- Persuaded the Program team to utilize sharepoint to share and update documents
- Organized weekly project team meetings and follow up meeting minutes
- Developed and maintained performance dashboards
Education
PGD - Postgraduate Diploma - International Business
Queen Mary University of London
10.2020 - 09.2021
BA - Business
London Metropolitan University
09.2016 - 05.2019
HND - Business
Fairfield School of Business
London 05.2016 - 06.2018
Skills
Governance MI Reporting SharePoint Administration Quality Assurance Project PlanningFinance Management Resource Management Process Improvement Project tracking and MonitoringChange management and supporting change activities; Data manipulation and reportingExcellent communication, presentation and report writing skillsRAID management (risks, issues, assumptions, dependencies) expertiseExcellent Stakeholder management Meeting scheduling capabilitiesAble to coordinate and communicate on complex subject matters to stakeholders and other team membersExtensive knowledge in project, Program and portfolio managementExcellent leadership qualities, inspiring team to achieve result Calm under pressure Impeccable prioritization capabilitiesProject delivery lifecycle experience for large and small projects Project classification (cost/risk based)Excellent in using MS office, MS project, Excel, Word, PowerPoint and MS OutlookAdept at implementing a rolling schedule of projects, working within PRINCE 2, Agile, SDLC (Software Development Life Cycle), PRINCE 2, Waterfall MethodologiesTECHNICAL SKILLSProficiency in the full Microsoft Office productivity suite
Certification
Project Management -PMI
Timeline
Settlement Analyst
Discover Financial Services
07.2021 - Current
PGD - Postgraduate Diploma - International Business
Queen Mary University of London
10.2020 - 09.2021
Project Support Officer
London School of Science and Technology
02.2017 - 07.2021
BA - Business
London Metropolitan University
09.2016 - 05.2019
HND - Business
Fairfield School of Business
05.2016 - 06.2018
Project Support Analyst
Royal Bank of Scotland, RBS
02.2015 - 08.2017
Project Support Officer
BT Telecoms
01.2013 - 11.2015